• Company Review Gshopper
    1.5
    Feedback approved for publication Rate your review 0
    0
    Service
    40%
    Personnel
    20%
    Quality
    40%
    Cost
    20%

    Nie wieder: Kaputtes gerät wird nicht repariert

    Device Saugrobotor Roborock S5 max (purchase price 499 € incl warranty 3 years) has broken down within the first year. Result in advance: None Repair possibility received. The company is not reachable by mail and telephone. E-mails are responded to with inaccurate advice and endless Requests answered. A total of well over 10 e-mails have now been sent again and again with requests for order numbers, purchase data, films and descriptions of the defect answered. Also a delivery of only the defective spare part in question was not made despite umpteen requests. offered. I am now disposing of the device that has meanwhile run out of warranty via these denial and delay tactics. A legal enforcement of my claims I will not try, because I will probably face resourceful lawyers from GS-Hopper and a process would drag on for years.

    Positive
    • Achtung, sieht nach Betrug aus
    Minuses
    • Finger weg. Keine Reparatur möglich

More honest opinions from real people about the company Gshopper

  • 7 months ago
    2
    Rate your review 0
    0
    0

    ABSOLUTE SCAM

    Firstly they are selling items they dont even stock so after 2 months of waiting they still couldnt give me an eta or tracking details. Secondly, its not even what they advertised!! they used clips from other companys who make quality products and they ship you out the $1.50 version from alibaba... Read more
  • Tadeja Matičič 12 months ago
    2.3
    Rate your review 0
    0
    0

    Ecovacs Robot - Gshopper does not accept return of non-working product

    I ordered the robot Ecovacs DEEBOT T8 AIVI, that does not connect to any phone and so it does not work. I wrote to the Gshopper I would like to return it. A asked what is the procedure to return the product. They respond I should provide some videos that better specify the problems I mentioned. So I... Read more
  • kathya del rio 1 year ago
    1
    Rate your review 0
    0
    0

    NO HAY MANERA DE RASTREAR PEDIDOS

    they do not have a phone number anywhere in their portal, application and the emails are never answered, if your order does not appear in the application and they have an order number and a successfully completed payment, where do you claim if there is no means of contact, they always refer you to orders... Read more
Reviews 1 • Complaints 0
Rating 0
0 advantages and 0 minuses
Company review statistics for Gshopper
2.2
6 reviews
20%80%
Service
36%
Personnel
64%
Quality
44%
Cost
32%
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