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Service
20%
Personnel
20%
Quality
20%
Cost
20%
NO HAY MANERA DE RASTREAR PEDIDOS
they do not have a phone number anywhere in their portal, application and the emails are never answered, if your order does not appear in the application and they have an order number and a successfully completed payment, where do you claim if there is no means of contact, they always refer you to orders and my order does not appear in the application, there is no way to ask about my order or to request a refund or to track it since it seems that the order does not exist when I have emails of successful confirmation of the order and a payment actually made.
if this comment was seen by gshopper to be able to attend me [email protected]
More honest opinions from real people about the company Gshopper
7 months ago
2
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ABSOLUTE SCAM
Firstly they are selling items they dont even stock so after 2 months of waiting they still couldnt give me an eta or tracking details.
Secondly, its not even what they advertised!! they used clips from other companys who make quality products and they ship you out the $1.50 version from alibaba... Read more
Ulrich8 months ago
1.5
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0
0
Nie wieder: Kaputtes gerät wird nicht repariert
Device Saugrobotor Roborock S5 max (purchase price 499 € incl warranty 3 years) has broken down within the first year. Result in advance: None Repair possibility received. The company is not reachable by mail and telephone. E-mails are responded to with inaccurate advice and endless Requests answered... Read more
Tadeja Matičič12 months ago
2.3
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0
0
Ecovacs Robot - Gshopper does not accept return of non-working product
I ordered the robot Ecovacs DEEBOT T8 AIVI, that does not connect to any phone and so it does not work. I wrote to the Gshopper I would like to return it. A asked what is the procedure to return the product. They respond I should provide some videos that better specify the problems I mentioned. So I... Read more
NO HAY MANERA DE RASTREAR PEDIDOS
they do not have a phone number anywhere in their portal, application and the emails are never answered, if your order does not appear in the application and they have an order number and a successfully completed payment, where do you claim if there is no means of contact, they always refer you to orders and my order does not appear in the application, there is no way to ask about my order or to request a refund or to track it since it seems that the order does not exist when I have emails of successful confirmation of the order and a payment actually made.
if this comment was seen by gshopper to be able to attend me [email protected]