I have all the money from the wallet exmo stolen. do not understand how?
Writing to SP is the answer:
Elena Pognon (EXMO.com)
17 Aug, 18:11 BST
Dear customer,
Unfortunately, successful withdrawals are irreversible and cannot be reversed.
We recommend that you take security measures to protect your account and mailbox:
1) Change your mailbox password.
2) Enable two-factor authentication for access to your account at EXMO and to your mailbox.
3) Generate new API keys in the account settings. Please note that the old keys will cease to be valid, otherwise an intruder will be able to use them again.
4) Read the detailed recommendations for protecting your account here:
https://exmo.me/ru/news_view?id=1921&year=2017&month=10
Best regards, Exmo.com Support Team.
Sincerely, EXMO.com Support Team.
just awful!
More honest opinions from real people about the company EXMO
David Svensson4 months ago
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Solid platform
Been using Exmo for a few months, and it’s super user-friendly. Withdrawal is quick, though sometimes the fees feel a bit high. Overall, very solid platform!
I live in Germany for more than 25 years, I was blocked for writing to support in Russian and accessing my account from Russian ip-addresses! I do not recommend
I have all the money from the...
I have all the money from the wallet exmo stolen. do not understand how?
Writing to SP is the answer:
Elena Pognon (EXMO.com)
17 Aug, 18:11 BST
Dear customer,
Unfortunately, successful withdrawals are irreversible and cannot be reversed.
We recommend that you take security measures to protect your account and mailbox:
1) Change your mailbox password.
2) Enable two-factor authentication for access to your account at EXMO and to your mailbox.
3) Generate new API keys in the account settings. Please note that the old keys will cease to be valid, otherwise an intruder will be able to use them again.
4) Read the detailed recommendations for protecting your account here:
https://exmo.me/ru/news_view?id=1921&year=2017&month=10
Best regards, Exmo.com Support Team.
Sincerely, EXMO.com Support Team.
just awful!