Good day! We are glad that our service makes it convenient for you to work with several channels.
We would like to tell you more about the service fee. Yes, indeed, it is deducted if there has been no financial activity in your eLama account for the last 6 months. A few days before it is deducted, we We always send a letter to the post office and offer to issue a refund, or write to us if you plan to run ads in the near future, so the fee doesn’t get written off.
Please write to our Care Service at [email protected] from the contact e-mail, colleagues will check whether it can be arranged cash refund.
More honest opinions from real people about the company eLama
Daniel G. Bradshaw2 years ago
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NOT pass
I recently hired an advertising agency, but they were disgusting. They took a long time to credit, didn't answer questions, and didn't get the job done. I had to look for another agency, which turned out to be reliable and professional. I learned a lesson: price does not always reflect quality.
Nicole Burton2 years ago
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They are deceiving
Worked with the service for a couple months, the experience is really not a pleasant one
Anonymous user2 years ago
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Fraud
Worked on a partner program with this service. I never had any problems at all and occasionally there were long crediting times, but in general the convenience in I've never had any complaints. Brought over 30 clients there and they are churning out a budget every month. There have been support issues.
I've... Read more
Good day! We are glad that our...
Good day! We are glad that our service makes it convenient for you to work with several channels.
We would like to tell you more about the service fee. Yes, indeed, it is deducted if there has been no financial activity in your eLama account for the last 6 months. A few days before it is deducted, we We always send a letter to the post office and offer to issue a refund, or write to us if you plan to run ads in the near future, so the fee doesn’t get written off.
Please write to our Care Service at [email protected] from the contact e-mail, colleagues will check whether it can be arranged cash refund.