• Company Review Changelly
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    As soon as I made a small...

    As soon as I made a small deposit with Changelly Pro, they immediately froze the account, I have used them in the past, did not have an issue. but this time, the compliance team started to ask for KYC documents, this is quite normal, and I’ve been through this before, various times. In fact, I start to get suspicious at the end of the week. Having given them State ID, Passport, Utility they asked for different photos, I sent them over 100 different photos, they asked me to apply for a new passport, when I did all that.

    I was asked if my funds were legal, they had been dormant on some 4 wallets for over 3 years, well 4000 USD is not even at the normal 10,000 USD AML limit, what really was disturbing was when I did a Google, there is about 50 people on Reddit all making the same complaint, the compliance team even ask for documents on a company dating back to 2011 that is insolvent for many, many years.

    To be honest I think they could be insolvent, or they had a hack, or they are working with very bad partners, I do not think the latter because when you contact the support, they tell they have not contact with the compliance department, but after a few seconds they will tell when compliance has sent an email.

    A Casino has more regulations than they do, they will not even offer to send the money by bank wire, giving 100% proof that I am who, I say I am. STAY AWAY IT IS A COMPLETE MESS OF A COMPANY, the CEO is also I think the majority owner of HitBTC which for years has been doing the same KYC sham, I think most would tire of having to do so much paperwork.

    So Yes they are TRYING TO STEAL FROM YOU. must be making an EXIT Scam. I actually want to bring them to justice so if you have a problem, please join the Class action groups and channel.

    Changelly do not have a support group on telegram like they used to, now they have a channel only so no comments are allowed

    ChangeNow was quite a big thing, yet I read they made an exit scam by using their own API for BCH, I think they could be connected.

    I want to make them regret their act of malice, so I formed a group, if you do find this article and you have been a victim like me then we should form together and try to make some legal process, so they do not get away with stealing from their clients.

More honest opinions from real people about the company Changelly

  • OldChangelly Customer 3 years ago
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    Changelly.com became a KYC scam..

    Used Changelly since a while to DCA. Always swapped cryptos, never used FIAT or credit card. Today for a swap around 100$ of BTC, they wanted KYC. And as i'm refusing a KYC for a crypto swap, they just keep my BTC and don't cancel the transaction... Crypto Customers, be warned.
  • Anonymous user 4 years ago
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    Scams

    Blocked funds 1 bitcoin. Demanded new and new documents, although provided financial documents, including tax returns.
  • Ilyya Pavlovich 5 years ago
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    Scammers, squeezed my measly 12500 rubles. You...

    Scammers, squeezed my measly 12500 rubles. You can choke on it. In short, they blocked the transaction and made more and more new demands. Verification was passed, I threw the documents, sent a screenshot of the origin of funds and explained the origin in words. All to no avail. The money is mine, as... Read more
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Company review statistics for Changelly
3.1
10 reviews
63%38%
Deposit and withdrawal of funds
65%
Transaction speed
60%
Reliability
60%
Support Service
63%
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