Good afternoon, thank you for your feedback. We would like to assure you that we do not engage in any unfair practices and always return funds to our clients. In accordance with current financial industry regulations, we are obliged to verify that the funds in your account belong to you, therefore we may request additional documents.
In order to review your situation in more detail, we would appreciate it if you would email us at [email protected] so that we can assist you.
Sincerely, Capital.com team.
More honest opinions from real people about the company Capital.com
Filip Petrovskiy3 years ago
5
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0
0
From my point of view
Clear charts, easy to use
Oliver3 years ago
1
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0
This company no longer works with traders...
This company no longer works with traders from the Russian Federation, here is a link to the current rating of forex brokers - https://revieweek.com/forex-brokers/
Ilyya Larin3 years ago
5
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0
0
Verification is simple
At the moment I'm trading on a demo account, and so far it's easy for me.
Good afternoon, thank you for your feedback
Good afternoon, thank you for your feedback. We would like to assure you that we do not engage in any unfair practices and always return funds to our clients. In accordance with current financial industry regulations, we are obliged to verify that the funds in your account belong to you, therefore we may request additional documents.
In order to review your situation in more detail, we would appreciate it if you would email us at [email protected] so that we can assist you.
Sincerely, Capital.com team.