On March 15 and 16 there was a glitch in the application. On March 15 nothing happened to me, but on March 16 I lost almost all my money (about 300$) because of the failure. I tried to withdraw the rest, I got a message on my mail that I had supposedly withdrawn it. But never came… Support is fake. Chat sends the same messages, write to e-mail. Telega is a bot) watsapp is not active. And the support via e-mail is silent, after I asked for money.
In general, be careful – I’m going to write to the controlling organizations, good English allows. I will hope that at least return the money I sent for withdrawal.
Capital.com
Yuri Kostuk
16 March 2021 at 11:27
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Good afternoon, Yuri!
Thank you for your comment. We apologize that the technical situation on the platform affected trading operations. Please email us at [email protected] and we will be able to address your issue more specifically.
Regards,
Capital.com team.
More honest opinions from real people about the company Capital.com
Filip Petrovskiy2 years ago
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From my point of view
Clear charts, easy to use
Oliver2 years ago
1
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This company no longer works with traders...
This company no longer works with traders from the Russian Federation, here is a link to the current rating of forex brokers - https://revieweek.com/forex-brokers/
Ilyya Larin2 years ago
5
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Verification is simple
At the moment I'm trading on a demo account, and so far it's easy for me.
On March 15 and 16 there was...
On March 15 and 16 there was a glitch in the application. On March 15 nothing happened to me, but on March 16 I lost almost all my money (about 300$) because of the failure. I tried to withdraw the rest, I got a message on my mail that I had supposedly withdrawn it. But never came… Support is fake. Chat sends the same messages, write to e-mail. Telega is a bot) watsapp is not active. And the support via e-mail is silent, after I asked for money.
In general, be careful – I’m going to write to the controlling organizations, good English allows. I will hope that at least return the money I sent for withdrawal.