I had a bad experience today. I bought bitcoin in the morning. Then I couldn’t enter until lunchtime, and there the losses are growing. I wanted to sell but I couldn’t get in. In the afternoon I managed to log in but the app was working very badly. I had to sell bitcoin with losses so I was afraid that again I can not enter. The app crashed. I wrote to support. They said they will solve this issue within a few days. I’m waiting. Lost $2500. I hope they refund me for the app crash. If not, then I lose trust….
Yana
Yana
13 January 2021 at 14:43
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-4
0
They refunded my money for a glitch in the app. I’m very happy! You can trust them. Recommend. Simple and convenient application. Fast withdrawal of funds.
Capital.com
Yana
15 March 2021 at 12:08
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0
0
Hello, Jana!
Thank you very much for your feedback. We are glad that your issue has been resolved.
Regards,
Capital.com team
More honest opinions from real people about the company Capital.com
Filip Petrovskiy2 years ago
5
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0
0
From my point of view
Clear charts, easy to use
Oliver2 years ago
1
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0
This company no longer works with traders...
This company no longer works with traders from the Russian Federation, here is a link to the current rating of forex brokers - https://revieweek.com/forex-brokers/
Ilyya Larin2 years ago
5
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0
0
Verification is simple
At the moment I'm trading on a demo account, and so far it's easy for me.
I had a bad experience today. I...
I had a bad experience today. I bought bitcoin in the morning. Then I couldn’t enter until lunchtime, and there the losses are growing. I wanted to sell but I couldn’t get in. In the afternoon I managed to log in but the app was working very badly. I had to sell bitcoin with losses so I was afraid that again I can not enter. The app crashed. I wrote to support. They said they will solve this issue within a few days. I’m waiting. Lost $2500. I hope they refund me for the app crash. If not, then I lose trust….