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Yana Nikolin Vitaliy 4 January 2021 at 23:23Rate your response 0+10
I have a case like this too. I can’t get in. And I lost about 2500$ I contacted support. They said they would solve this issue within a few days.
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Maksim Karmalyskiy Nikolin Vitaliy 17 February 2021 at 12:15Rate your response 0+20
I have the same story, my account started to check again and at this time it was blocked and sold my shares, and now I can not even withdraw the rest of the money. Messages are not answered.
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Capital.com Nikolin Vitaliy 15 March 2021 at 12:56Rate your response 0+10
Hello, Vitaly!
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. On January 4, we had a technical issue on the Capital.com platform, which was resolved within a couple of hours. Please email us at [email protected] with the account ID and positions ID where the trades were closed and we will look into your situation.Regards,
Capital.com team -
Capital.com Nikolin Vitaliy 15 March 2021 at 13:02Rate your response 000
Good afternoon, Maxim!
Thank you for your feedback. Please email us at [email protected] the positions ID number that was closed on that day and whether you were able to withdraw funds from the account. If not, please try another payment method, for example, bank transfer.Regards,
Capital.com team
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This company no longer works with traders...
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Verification is simple
At the moment I'm trading on a demo account, and so far it's easy for me.
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During the trading session my presence in...
During the trading session my presence in the account was interrupted. Login became unavailable. During this period they sent a margin call. Crooks! Tried to contact the support service. They said that it will take more than one day to solve this problem. I repeat – crooks and swindlers. Lost 700 dollars