| Company | |
|---|---|
| Official website | |
| Head Office | Russia, 123557, Moscow, Presnensky Val, 27, p8 |
| Date of foundation | 1970 |
| Company owner | Koltach Solutions Ltd. |
| Manager | Alexey Pavlovich Avdeev |
| Types of support | [email protected]Live ChatCallback from the websiteFeedback form on the siteVkontakteFacebookTelegramInstagram |
| Phone Support | 8 (800) 222-67-42free within Russia |
| Social network | |
| Languages | Russian |
| Tariffs | Analytics / 4900 RUB per month Standard / 5400 RUB Premium / 8400 RUB Enterprise / 18400 RUB per month |
| Free version | No |
| Methods of payment | Bank card (Visa/MC), Cashless transfer for legal entities |
| Cross-cutting analytics | Automatically updated reports showing: lead generation of advertising campaigns, cost per click, sources of traffic and sales and other necessary data |
| Predictive analytics | Represented by speech analytics tools |
| Speech analytics | Recognizes customer speech, identifies call type, etc. |
| A/B tests | Conducted by writing scripts for each version of the site, creating a separate pool of numbers, introducing additional parameters in the links on the site |
| Lead catcher | Yes |
| Calltracking | Yes |
| Email tracking | Yes |
| Funnel Automation | Yes |
| Marketing Automation | Connected free of charge on Premium tariff |
| SEO promotion | Available on Standard and Premium tariffs |
| Project Features | Call tracking, advertising effectiveness tracking and end-to-end analytics service |
| For whom | Bloggers, Small and medium-sized businesses, Advertising agencies, Online Stores |
| User-friendly interface | Simple and clear control panel interface |
| Widget support | Collection of applications, Leadform's call, Callback form from the website, Promo-lending |
| Integration with services | Yandex.Metric, Google Analytics, MyTarget, 1С, Google AdWords, amoCRM |
| API | No |
| Additional services | Webinars Employment Opportunity Blog Online Academy |
| Mobile apps | No mobile apps available |
| Affiliate Program | RegistrationFrom 15 to 35% with fare payment |
| Work experience | 9 years |
| State registration data | Registration number in PFR - 087803023022, FSS - 773605026977181 |
| Controlling authorities and laws | Inspectorate of the Federal Tax Service of Russia No. 31 in Moscow Roskomnadzor |
| Advantages | A huge selection of marketing analysis tools 24-hour customer service Learning platform Registered in Russia Integration with a large number of CRM, CMS and marketing tools |
| Disadvantages | There may be difficulties with the control panel for inexperienced users |
| Company requisites | Legal name: Koltach Solutions Ltd. Legal address: 7 Nobel Street, Skolkovo Innovation Center territory, Moscow 121205, Moscow TIN: 7703388936 CAT: 773101001 OGRN: 1157746673040 |
| Overall assessment | 7.9/10 |
| Date of update | November 3, 2023 |
Reviews
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Feedback approved for publication Rate your review 000We don’t regret choosing koltach
We are glad to have connected to Koltach. Investments in end-to-end analytics have been justified, and we are slowly seeing positive results, which cannot but please us
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Feedback approved for publication Rate your review 000Rated Voice Target
Voice Target is a super useful tool. So now we contact customers ourselves who didn’t fill out the form on the website. In many cases it gives good results.
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Inaccurate feedback Rate your review 000Reporting
I really liked the reporting feature. All statistics are broken down by day and hour, which helps to better evaluate the effectiveness of the sales funnel.
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Inaccurate feedback Rate your review 000Services Koltach
We have been working with Koltach since last year and have implemented their services in many of our digital projects. We have no complaints. And at a reasonable price.
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Feedback approved for publication Rate your review 000Callback widget
Callback widget from Calltouch is our salvation! Thanks to it, we can connect customers with our operators in a timely manner. This ensures a high level of service and increases conversion rates.
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Feedback approved for publication Rate your review 000Callback widget
We have connected a cool and convenient Callback widget from Calltouch. We note that communication with both regular and potential clients has become much better.
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Feedback approved for publication Rate your review 000Review of Calltouch
A simple and convenient service for call tracking analytics. It works stably. There have not been any failures in my personal memory. We personally have enough functionality to run our business processes.
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Feedback approved for publication Rate your review 000Convenient service
Great service https://www.
We have been using it for a while, but we are very satisfied. For online shopping is the best! Callback is like a right hand, very convenient and reliablePositive- Quality of service
Minuses- No
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Feedback approved for publication Rate your review 000I didn’t regret that I connected a callback from Koltach to my website
The callback for the website functions great. When I’m not working, the widget actively collects requests from visitors, so I don’t miss anything. And it also knows how to collect requests from client forms and leads in social networks, it’s cool)))
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Inaccurate feedback Rate your review 000Call widget
I am satisfied with the functionality of the Smart Call widget from Koltach. It performs its functions on 5+.
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Inaccurate feedback Rate your review 000Not a bad payback
Not a bad return on investment for this tool. You can track customer actions on the site.
Positive- Free integration with all services, customization of reports
Minuses- We had to wait a long time for implementation
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Feedback approved for publication Rate your review 000Services Koltach
I can only praise the services from koltach. They have never let me down. I would also like to mention technical support. Customization, integration, solution of technical problems, you can turn to them on any issue. And most importantly in response fast OS with a real solution. Thank you!
Positive- Prompt customer support responses
Minuses- In the process of running in. We can’t say anything like that yet
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Inaccurate feedback Rate your review 000Callback widget
I have callbacks on 4 sites. Algorithms of customer interest in my opinion work on 5+.
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Feedback approved for publication Rate your review 000Back call
We already use the callback widget on several projects. I like the fact that it’s not difficult to customize and can be made suitable for any site interface.
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Feedback approved for publication Rate your review 000Good service
We have quite a few clients, many of whom, in addition to media placement, are offered to implement coltracking in order to track the effectiveness of traffic sources. We turn to Koltach for this. I think this is a useful service for marketing. Our account managers use it to set up advertising campaigns… Read more
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Inaccurate feedback Rate your review 000Calltouch
I like Koltach for their sophisticated analytics system. It’s already the third month since we connected. We have already seen the first results.
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Feedback approved for publication Rate your review 000Pleased with the service, Leeds in particular makes me happy
I am a client of this company, I mainly use coltrecking, but a couple of months ago I additionally connected the lids service to my website. I can say that this is an effective and useful tool, it works well. Technical support is always on the phone, if you have any difficulties, they will help and advise… Read more
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Feedback approved for publication Rate your review 000Service from Kolltach
I have only positive impressions of the calltouch leads service. What I like most of all is that even if a visitor to the site has not left any contacts, they can be contacted.
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Feedback approved for publication Rate your review 000Calltouch Leeds
Fully appreciated Calltouch Leeds, a lot of cool in terms of marketing and presales chips can be done. I can also emphasize the ability to call or text visitors to the site, if there were no previous contacts.
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Feedback approved for publication Rate your review 101We are using the system at the moment - satisfied
I was looking for a company to implement an end-to-end analytics system in my organization’s website. I chose this company for several reasons. The first is that they work with several services and can offer several options for automating end-to-end analytics. The second is Lead Log. It turned out to… Read more
Positive- Offers automation options
- Leads Magazine
Minuses- There were some problems in using it in the early stages
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Feedback approved for publication Rate your review 000Thanks to the end-to-end analytics system, I discovered weaknesses in my business
I didn’t expect my business to be in such a mess, I first suspected it after installing the end-to-end analytics system. Turns out there really is a lot of work to be done. Thank you Calltouch for opening my eyes. Some people here complain about the high cost. It seems to me that on the contrary, the… Read more
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Feedback approved for publication Rate your review 000Satisfied with tracking
Tracking integrates well with all the services we use (VKontakte, Maytarget) The readings seem to converge with the number of views within the social network, plus a ton of useful features
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Feedback approved for publication Rate your review 000Respect for the personal approach
Koltach created a report specifically for my requests, which included the duration of the call, the number of unanswered calls, and most importantly, to extract certain keywords or phrases from the record of conversations. I haven’t seen anything like this from others.
Positive- Meet the client halfway
- The support service is at a decent level
Minuses- No
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Inaccurate feedback Rate your review 000Positive opinion about the service
We have been working for a long time, we have no complaints. Everything is convenient, there is a lead log, in which we look at data on both calls and requests and return calls.
Positive- Wide functionality
Minuses- Not detected
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Inaccurate feedback Rate your review 000We have been using the services of Kolltach for a year - we are very satisfied!
Good afternoon! We are sharing our impressions from the first year of use, in short, everything is super!) We now use this product for many projects, our clients are satisfied with its efficiency. Reports can be conveniently customized for any product. The service makes work very easy!
Positive- Many processes are automated, which simplifies work
- Convenient use
Minuses- In some moments you have to resort to the help of technicians. support
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Rate your review 000Satisfied
Switched to Coltouch about a year ago. Before that, I worked with another system. I can’t say anything bad about it, I also had good impressions. But there were also some little things that seriously complicated life. Here the guys approached more competently, usability is thought out at a very good… Read more
Positive- convenient usability
- adequately priced
Minuses- not currently identified
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Rate your review 000Good start)
I’ve been hesitating for a long time whether to upgrade to a new system. Everything seemed interesting, but any modernization always leads to a lot of headaches at the start. I finally decided to do it, and the result met my expectations. I regret only that I procrastinated so long, everything turned… Read more
Positive- More efficient than the previous system
- Respect to the support service for their work
Minuses- While we are getting used to it, more questions arise
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Rate your review 000The system copes with its tasks
The system was easily integrated into our SRM, and it fulfills its functions more than successfully. The reports are correct, and I am completely satisfied with the quality of the tracking of lead activity. I can’t even think of any reason to make any claims. In fact, the company was able to completely… Read more
Positive- User-friendly interface, wide functionality
Minuses- No cons so far
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Rate your review 000Excellent automation system
This is the first time I’ve used such an automation system, and the result is more than satisfying. I networked my webpages, connected trigger scripts. I no longer have the headache that one of my employees will be doing a useless job. People understand their customers better, spend less time on the… Read more
Positive- Sophisticated and easy to use system
Minuses- It was not possible to figure everything out right away
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Rate your review 000Sales figures are very encouraging)
Thanks to this platform, we were able to reduce our marketing costs! Naturally, we haven’t lost a bit of profit and our sales figures are at an all-time high! I am very comfortable working with reports due to full customization. And yes, the accuracy of the call tracking is really incredibly high!
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Rate your review 000Positive feedback
The site has been hanging dead weight on the company’s balance sheet for a long time. Beautiful and almost completely useless. Fortunately, Koltach created a full-fledged sales funnel, thanks to which the site not only paid for itself, but continues to bring money. I recommend this service to all companies… Read more
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Rate your review 2+20They don't respect their clients
Entered into a contract with them. We paid the invoices and received services from them. After 4 months we didn’t need their services, we just stopped using them to pay the bills, accordingly, we did not receive services. But!!! eventually we were demanded to pay for the services that we did not receive… Read more
Positive- -
Minuses- They don't respect their clients
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