I read positive reviews about this company...

I read positive reviews about this company and yesterday I decided to open an account. I usually open a demo account first, to get to grips with the convenience of the interface, and then, if everything is OK, I open a real one. This time I also registered, opened a demo account, a window pops up – let’s say, the promotion +25%, open a real account. I clicked, followed all the links, paid. Thank heavens that I always put a small amount first, then I try to withdraw it, and then I already throw in serious amounts, if everything is in order. So my unfortunate 10 bucks did not arrive on the account, although from Yandex purse were promptly written off. Support service immediately wrote to me after describing the situation that “your money was sent to someone else’s account”.they, they say, no pop-up windows, put the money normally through the cashier. I erased cookies, registered at a new address, made screenshots of all pop-up windows leading to Yandex money with the same purpose of payment as yesterday, sent. In the end, “we can not help you, contact the company-aggregator of payments”. Great in general. Sounds like pure fraud to me. Like with small sums to contact simply nobody will contact, to write there, to complain, to sort out. The only plus-service support still responds, it is good, of course, but loyalty to the client and care about their reputation they are not in honor