The account was charged immediately after the deposit with "Alpari Compensation" - account 5696339, what they compensated themselves - is unknown. The number of non-trading operation was 26980153. There was no minus on the account. The sum written off was 42.93 USD. Support does not even want to answer.
Alpari
Elena
27 November 2019 at 07:45
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Hello, Elena! On 03.06.2019 you were credited a prize for participation in Formula FX contest. On 04.07.2019, the Company mistakenly credited the same prize amount to your account again. Yesterday, 11/26 2019, this amount that was mistakenly credited was deducted. Please email us at [email protected] so that we can provide you with a more detailed response (with application numbers). We apologize for the inconvenience.
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The account was charged immediately after the...
The account was charged immediately after the deposit with "Alpari Compensation" - account 5696339, what they compensated themselves - is unknown. The number of non-trading operation was 26980153. There was no minus on the account. The sum written off was 42.93 USD. Support does not even want to answer.