• Company Review Alpari
    3.5
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    Service
    60%
    Personnel
    80%
    Quality
    80%
    Cost
    60%

    I am currently drafting a complaint to...

    I am currently drafting a complaint to St. Vincent, I will also try to send it to other Alpari regulators and all public media.

    Account number: 75898
    Order number: 382556884
    According to the account history, the company closed my trading position at 0% stop out (allowed since I participated in the “100% on deposit” bonus, which also turned out to be misleading) at quote 1.32674. The minimum candle, which is shown in the platform (on the standard account) is 1.32672. (all confirmed by screenshots)

    At the same time, on the Alpari demo account, on other services and terminals of other brokers, the minimum quote of this candle is 1.32679 (0.5 pips higher), which means that if the same quotes were used on the standard account, the position would not close.
    Immediately AFTER closing my position, the price rushed 50+ pips in the direction I wanted. I would like to point out once again that it happened immediately.
    The support service’s excuses about different liquidity providers (which have absolutely nothing to do with it, and which they naturally do not name (because they do not exist), have no basis. The company’s liquidity and quotes are not connected in any way.

    Summary – I will work with a claim on manipulation of quotes, NEVER TRADE WITH ALPARI. Choose other brokers!

    Screenshot: http://prntscr.com/jy2tlt

    • Alpari Anton 13 July 2018 at 12:54
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      Hello Anton!
      We have conducted a detailed check on your situation and sent you an official reply.
      The position has been closed in accordance with paragraph 14 of the “100% Summer Bonus” promotion conditions, according to which open positions will be closed by force if the credit balance is equal to the account balance. In order to view the prices at a particular point in time, you need to use the tick history, which is available in your Personal Area, in your account card. Please note that according to point 14 of the promotion terms, Margin Level for Stop Out is calculated without credit funds. At the same time, for accounts participating in the Promotion, the Stop Out is 0%.

    • Dmitriy Anton 1 December 2019 at 15:12
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      Another proof that you will not earn anything inside the day. Trade on h4 or D1. And you don’t have to write about those shitty, excuse me, half-points. Why didn’t you write how at another broker the candle, which immediately flew away at 50+ pips, also closed half a point higher than at Alpari. I’m not defending Alpari. I’m telling you that you’re going to get a lot of intraday suckers because THIS IS THE SHOOT!!! Look at the pound/dollar 2019.10.18 There was a chic fakeout, collected stops at 1.2200 from those who bought on the October 1, 2019 pinbar and the price flew off to 1.3000. So there you go. What I’m getting at about the pound. I had a stop of 90 old pips or 900 new pips (doesn’t matter). And the risk per trade is only 5%. 90 pips against your fucking 0.5 pips, Carl. And I don’t pay. Because the risk is adequate, I daresay your risk was higher than 5%, mei bi for the whole cutlet. It’s beginner’s reviews like this for potentially beginners that get people misinformed. Whew. I talked my way out of it…

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Company review statistics for Alpari
3.4
68 reviews
72%28%
Service
70%
Personnel
68%
Quality
65%
Cost
66%
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