Reviews about Tickets

Do not use! No customer help at all, gave me the wrong pickup address for bus then have not replied to any of my emails regarding the issue has been weeks with trying to get contact. The whole website is set up to mislead people in the customer help section. Book directly with bus companies you will… Read more

SCAM OF A COMPANY IN ROME. Purchased tickets for entry to Colosseum/Forum/palatine hill. WAY OVERPRICED. if you walk up to the gate at colosseum you’re looking at 22 euros and it covers EVERYTHING, including access to the restricted areas. When reaching out to Tiqets, they only respond AFTER your ti… Read more

How to contact them pls..after collecting the money there is no mail or ticket came from them..not replying to my mails also . Read more

I would like to thank the support operator Tatiana, a very competent and polite girl. The essence of the problem was that I permanently reside in Germany, and it is impossible to pay for an air ticket with a card issued abroad. At the same time, I needed to fly urgently for family reasons. They gave… Read more

If it hadn't been for the departure reminder from Tutu.ru, I would have missed an important conference, and so I noticed in time that I had mistakenly bought a ticket for the wrong time, I had confused the time of day. I contacted support, thanks to the girls for their endurance and patience, they c… Read more

Good afternoon, can you tell me if the problem has been solved? Read more

Good afternoon! Can you tell me if your situation has been resolved? Read more

ticket to l'atelier des lumières paid €29 instead of €16 Read more

No ticket, no money. Read more

I have the exact same situation, it's a scam. Read more

It's a total scam people. Do not use this site, it's a scam. You order a ticket, the ticket does not arrive and the money is not returned. Read more

Good day! Can you please tell me how your story ended? Did you get your money back? Perhaps you sought help from lawyers? Read more

Comparing prices and booking tickets through Busbud is really easy. They have over 2 million bus and train routes in over than 80 countries. This gives me many options to choose the best option for our family. From ordering to traveling, Busbud provides the perfect service. This is especially import… Read more

Tiqets has made visiting the world's museums and attractions easier for my family. I love the convenience of booking and instant confirmation through the mobile app. When traveling with a young child, stuff happens, sometimes you need to cancel some trips and Tiqets gives you that option with flexib… Read more

I have used the services of Intercars several times already. On the website you can easily choose the best route, date and number of passengers. And the best thing is that payment is done online, you don't have to go anywhere. And it's also easy to return the funds if something went wrong. Buses are… Read more

A totally unadvisable company... they don't send you the ticket... when you finally manage to cancel the ticket they don't give you the money back. There is no way to complain because they are based in the UK. They don't answer your mails, and if they do, each time it's a different person who "… Read more

Good day! Can you please tell me if your problem has been solved? Were the funds returned? Read more

I contact customer service not the first time and I am very satisfied with their work. I solved the issue of refund for a canceled flight. I decided to go by train, so the exchange was not interested at all. the support employee quickly told me what to do, I filled out an application and I quickly m… Read more

I often book tickets for various modes of transportation through tutu.ru. The specialists are normal, they respond quickly in case of unforeseen situations, and there are no complaints about them at all, nor about the service itself. There are no complaints about airplanes and trains either, but bus… Read more

The bus was delayed for 40 minutes, I was getting nervous. I contacted support. In 30 minutes a TUTU employee called back and explained the situation in detail. In 3 minutes after the end of the call the bus arrived. Coincidence? I think so, yes. But funny and pleasant. The staff is as polite and f… Read more

It was my first time ordering tickets. Of course I was worried and afraid not to be deceived. Everything went smoothly and smoothly. Very responsive operators, very fast and clear system, the only thing is that I could not first buy a ticket, four times exactly, took money off the card and returned,… Read more

I booked the hotel through the website, I made a mistake in the date, instead of August 21 I wrote 12. I booked in July. I contacted the service center and the hotel. the hotel gave me zero information. the service center accepted the request quickly, promised to give an answer by the end of the mon… Read more

The first time I used this site, its services, ordered tickets without any difficulties, all quickly and conveniently. Read more

I myself am from abroad, but this app is a joy, purely humanly happy. All questions are solved very quickly, and I have a lot of them because of the difficulties in filling out all these forms. And made a mistake and canceled the trip, all sorts of things happened. Always employees with understandin… Read more

Everything is clear, the site has all the instructions on what to do, so you just follow them and it works fine. I had a couple of questions, I didn't figure it out right away, or maybe I wasn't looking carefully, but I called support right away. They work around the clock, it didn't take long to ge… Read more

I bought a ticket for the bus Burgas - Istanbul, came to the departure and I was not on the passenger list! I had to buy the ticket again! Read more

Fraudulent service. Ordered tickets to Disneyland for a company of 15 people. For the promised maximum 30 minutes tickets were not sent, the support service claimed the opposite, that the tickets were sent. The tickets were not sent within the next hour. and after. After making a claim to the servic… Read more

Bad. Bought expensive tickets to the Fomenko Theater, spent a whole day getting them sent to the post office as they should. Bad Read more

It is always a pleasure to communicate with technical support. The girls are polite, calm and always help to solve the problem. A flight was canceled through no fault of my own, which was reported to me by the carrier. I have never made a refund, so I decided to contact a specialist. I was told that… Read more

You stole from me. Why are you doing this? People, don't trust this company if they offer you money. Read more

Once again I was convinced that tutu.ru can really be trusted and in difficult situations the staff will always help. I had an incident that wasn't quite a pleasant situation. When the conductor was checking tickets, I was accidentally let through. I was sitting with headphones on and apparently whe… Read more

For me it is a reliable and proven service, which I have been using for many years. usually everything goes smoothly, but recently there was an unpleasant mishap. due to the carrier's fault, a bus trip was canceled. information about the flight cancellation was sent to me from tutu.ru. i immediately… Read more

We bought 2 VeronaPasses valid for one day, which would have saved us 4 Eur each and allowed supposed skip the line. Unfortunately the not been so. Today the arena closed hours earlier and we could not visit the arena at all, due to a concert. On site they referred us to contact the online platform … Read more

The first time I felt truly scammed ! During my visit in Lisbon I bought these tickets (pax 2) on Sunday afternoon and realized half an hour later that I would not have been able to use them. Buying online you receive a QRcode that few places can swap. In particular being at the monastery at the t… Read more

Aviasails are accomplices of scammers. I will never buy tickets here again and do not advise others. I bought tickets on airsales, they redirected me to city.travel website. I paid for the tickets there. On the appointed day I arrived at the airport. At the check-in desk, I was told that my ticket h… Read more

Thank you to the support staff. They explained to me as a pensioner how to book a ticket with payment later. It would have been difficult for me to figure it out on my own. Under clear guidance everything worked out, I booked the ticket and a couple of days later I was able to buy it back. Read more

I had booked a tour of a historic site in French because I don't speak English, and we had a tour in English with exclusively English-speaking customers..... The only answer we got was audioguides, which we couldn't even take... In the end, according to MUSEMENT, we are the ones responsible for th… Read more

Good afternoon, the story began on 17.05.2023 when I bought tickets on a bunch of offers me in the application trip.com, I want to clarify that I did not pick up myself. I used the aggregator's offer. As a result, the first part of the tickets were issued at once (Moscow-Sian), but the second part w… Read more

very often I buy through the application, I like it, it has always been without problems. I bought tickets here half a month earlier and I can't return the tickets, as the date has changed Read more

Hello! For a week now I can not return the ticket, the dates have changed. There was a week left before the trip. My booking 1fv667q. Wrote you letters and silence. Read more

I did not enter my patronymic when buying a ticket, I decided to clarify whether because of this I could not be allowed on the flight, the tour said that yes, the only way out was to surrender the ticket and buy a new one. it was good that I called and got a competent answer. otherwise the situation… Read more

Customer support is of a high level, they work around the clock, as I found out. At night I found out about a canceled flight, I immediately called, they answered without irritation, cheerfully, kindly. Offered to fly on a similar flight at the expense of the carrier. I didn't know it was possible. … Read more

Thanks to Dmitry from the support service! He gave me advice on booking a hotel through the service. He explained clearly, simply, gave recommendations, you can see that the company teaches its employees to be customer-oriented. After such an attitude it is pleasant to use the service again! Read more

I have been using the service for a long time: I have ordered train and airplane tickets. I choose my own seat in the carriage, no unnecessary services are offered. Therefore, I no longer remember when I bought at the ticket office and stood in lines. I am satisfied with Tutu's work and hope that in… Read more

The site tutu.ru we use probably the whole family, because fast, convenient and in general very easy to buy tickets, a large selection of routes, reminders-notifications, promotions are held, there are discounts and bonuses Read more

This is the worst carrier! Think 10 times before choosing this company. It's impossible to get through, they put you on hold. I left Gelendzhik, 40 minutes before departure, called the operator, asked for the number of the bus, as the ticket does not indicate and do not call in advance. One and a ha… Read more

Hello! The hotel we wanted to check in at did not confirm the reservation. I called the contact center and was told that they had taken the problem under consideration. After an hour and a half an employee called me back and offered me an alternative hotel in the same area at the same price. During … Read more

First of all, when you buy a ticket, you only get a seat and that's it. No bus number, no phone number to contact someone for clarification, in general complete uncertainty. Secondly, imagine a day and a half trip without air conditioning. It was just hell, it was 36 degrees in the cabin, two people… Read more

Withdrawn 4 times from the card, while entering the data card issued "unknown error". Support service profanity, no one answers. Now we are dealing with it through our bank. Read more

I thank the employees of Tutu.ru, who gave timely advice after the cancellation of the Aeroflot flight! The situation was such that the airline itself was very late in announcing the cancellation - January 25(!), when Tutu.ru - January 19! Because the information came with such a delay from Aeroflot… Read more