Main » Ratings » Online Stores » Is YOOX a Scam? » Reviews » Testimonial no 68745
YOOX
Total reviews 4
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1.9
Unconfirmed company
yoox.com
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Buy Products Online in the Store Italo Jewelry
  • Company Review YOOX
    • Year of use: 2023
    1.5
    Feedback approved for publication Rate your review 0
    0
    Assortment of goods
    60%
    Convenience of order placement
    20%
    Operation of the store's delivery service
    20%
    Convenience of returning goods
    20%

    Wollen bankinterne Kreditkartendaten per Email im Nachgang zur Bestellung - ja is klar.

    Ordered on 2.12. for around EUR 1,200, ordered again on 5.12. for around EUR 2,300. Paid both times with the same credit card, same delivery address, same invoice address, but this time with express delivery so that both orders arrived at the weekend. The second order was not sent, I was told to ask my bank for internal credit card details (!) and send them by email (!). Yes, is there a problem somewhere? Who knows what kind of shenanigans can be done with such information. NEVER AGAIN YOOX

    Positive
    • Lockvogelangebote
    Minuses
    • Fehlender Kundenservice
    • Zahlarten im Nachgang geändert
    Reply to a review
    I don't recommend it

More honest opinions from real people about the company YOOX

  • ivan wayne 1 year ago
    1
    Rate your review 0
    0
    0

    Irreführende Werbung/Täuschung

    Terrible customer service! The garment was defective! Instead of 100 days, suddenly only 14 days right of return...
  • Anastasiya Sokolova 3 years ago
    2
    Rate your review 0
    0
    0

    Fake for a big price

    This is the last time I buy from this site. I have long suspected that not all products here are original, but the last jacket a la Roberto Cavalli( from Cavalli there is only the name)-this is beyond the line. Cheap Chinese knockoffs of a well-known brand for 500 euros!!! No answer to letters and calls... Read more
  • Lyudmila 3 years ago
    1
    Rate your review 0
    0
    0

    Purchase returns

    This is the first time we ordered a jacket from this online store and the last. The jacket came torn, filed a return on 12/26/21. Since 19/01/22 it is lying at the customs in Italy. Tried to contact customer service by phone - number does not exist. Wrote to e-mail - ignored. Said I would wait up to... Read more
More on that
Buy Products Online in the Store Italo Jewelry
Company review statistics for YOOX
1.9
5 reviews
25%75%
Assortment of goods
36%
Convenience of order placement
36%
Operation of the store's delivery service
32%
Convenience of returning goods
44%
The company in the ratings
RatingPlace
OOnline Stores
267/330
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