Hello! I made a bid to buy audusd-bt at a price of 0.7238 volume 10.00 at 8:19:25, the price exactly one hour later at 9:19:25 was 0.7239 (I made a screenshot). But it closed at the price of 0.7238 for some reason. I’ve been working with you for a long time, I haven’t seen anything like that before. I clearly see the price and time on the screenshot. I ask to understand my question.
Roman Kiselev
Vadim
22 December 2018 at 16:39
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Hello Vadim! I would like to note that this is a technical support issue, and above all, you need to solve such issues by contacting the appropriate department of the company. This is what you actually did. You have written a request to the dealing department and immediately left a negative feedback in the form of the same question. I want to understand why you left a negative feedback about the company without waiting for an official response.
Duplicated to you the answer from another site.
P.S. The answer to your question was provided 14.12.2018 at 09:56
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Hello! I made a bid to buy...
Hello! I made a bid to buy audusd-bt at a price of 0.7238 volume 10.00 at 8:19:25, the price exactly one hour later at 9:19:25 was 0.7239 (I made a screenshot). But it closed at the price of 0.7238 for some reason. I’ve been working with you for a long time, I haven’t seen anything like that before. I clearly see the price and time on the screenshot. I ask to understand my question.