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Variety of tours
80%
Prices
80%
Quality of service
60%
Support Service
60%
Annoyingly average
Here’s the deal with Wego: it’s neither fantastic nor terrible — it’s annoyingly average. I turned to it recently to organize a family vacation to Thailand, hoping for hassle-free bookings. Instead, I got a mixed bag of highs and lows. Ease of ordering services fluctuated wildly. Flights with Thai Airways booked smoothly, but sorting through hotel options felt overwhelming due to vague descriptions and outdated photos. Customer support added insult to injury. Chatbots repeatedly redirected me to generic FAQs, and human reps took ages to reply. Service quality? Patchy at best. The eSIM activated without drama, but the rental car showed signs of wear and tear despite being marketed as “new.” Deadlines weren’t honored consistently; refunds dragged on for weeks. Honestly, Wego feels like a gamble — not worth the risk unless you’re feeling lucky.
Annoyingly average
Here’s the deal with Wego: it’s neither fantastic nor terrible — it’s annoyingly average. I turned to it recently to organize a family vacation to Thailand, hoping for hassle-free bookings. Instead, I got a mixed bag of highs and lows. Ease of ordering services fluctuated wildly. Flights with Thai Airways booked smoothly, but sorting through hotel options felt overwhelming due to vague descriptions and outdated photos. Customer support added insult to injury. Chatbots repeatedly redirected me to generic FAQs, and human reps took ages to reply. Service quality? Patchy at best. The eSIM activated without drama, but the rental car showed signs of wear and tear despite being marketed as “new.” Deadlines weren’t honored consistently; refunds dragged on for weeks. Honestly, Wego feels like a gamble — not worth the risk unless you’re feeling lucky.