• Company Review Vevor
    1
    Feedback approved for publication Rate your review 0
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Cost
    20%

    Vevor 30-day no hassle returns is a SCAM!

    I ordered a light brown and two gray marine rugs. I received a pinkish and blue rugs instead. I’ve requested Vevor to send me return mailing labels for three rugs that I do not want due to the color not as described which I’ve been getting the run around for two weeks. I’ve been on multiple Vevor Customer Service phone calls, online chats, and emails through my personal email and through their website. I had to upload a photo of the rugs, which was difficult to do, but I manage to finally send photos to Vevor. I had one representative state I was getting a full refund and not to worry and another representative made an assessment at 2 am on July 20th stating the rugs "actually the color your received" offering me to keep the rugs and they would credit me $75. I want to return the rugs so I can get a full refund. The Vevor website promotes a "30 day-No hassle returns," and all my requests to get return mailing labels sent to my email have been ignored. I DO NOT want to keep the rugs for a $75 credit! I want Vevor to send me a return mailing labels for the three rugs, so I can get a full refund! Again, I do not want the rugs, I want return mailing labels and a full refund. I have no use for the three carpets. I’m tired of getting a run around for two weeks now by the multiple chat customer service communication, emails, and phone calls. Big time return hassle. Do not order or you will be so sorry you did!

More honest opinions from real people about the company Vevor

  • J Gillese 2 months ago
    2.3
    Rate your review 0
    0
    0

    Hydraulic jack

    Product arrived defective. Contact with customer and technical support not helpful. First solution offered was to reimburse $82 so I could take it to a repair shop to get it fixed, which I refused. Second offer was a refund of $165 for an item I paid $274.04. I wouldn’t buy from this company and have... Read more
  • MICHAEL HUBER 3 months ago
    2.3
    Rate your review 0
    0
    0

    STAY AWAY!!! THIS IS NOT A LEGITIMATE COMPANY

    Don't be fooled by the cheap prices. They print a shipping label but nothing ships fpr days if ever. Horrible, arrogant customer service.
  • 6 months ago
    2.8
    Rate your review 0
    0
    0

    Pistolet à cartouches inutilisable - impossible à retourner

    I bought an electric sealant cartridge gun. The minimum speed was far too high to make a proper application. I was unable to return it. It's very difficult to get a response from customer service. When you do get one, they first drag it out, asking for photos, then explain that you'll have to send... Read more
Reviews 1 • Complaints 0
Rating 0
0 advantages and 0 minuses
Company review statistics for Vevor
1.6
16 reviews
0%100%
Service
44%
Personnel
36%
Quality
27%
Cost
20%
The company in the ratings
RatingPlace
Site Map