More honest opinions from real people about the company Vevor
Company review statistics for Vevor16 reviews
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Assortment of goods
Convenience of order placement
Operation of the store's delivery service
Convenience of returning goods
Vevor 30-day no hassle returns is a SCAM!
I ordered a light brown and two gray marine rugs. I received a pinkish and blue rugs instead. I’ve requested Vevor to send me return mailing labels for three rugs that I do not want due to the color not as described which I’ve been getting the run around for two weeks. I’ve been on multiple Vevor Customer Service phone calls, online chats, and emails through my personal email and through their website. I had to upload a photo of the rugs, which was difficult to do, but I manage to finally send photos to Vevor. I had one representative state I was getting a full refund and not to worry and another representative made an assessment at 2 am on July 20th stating the rugs "actually the color your received" offering me to keep the rugs and they would credit me $75. I want to return the rugs so I can get a full refund. The Vevor website promotes a "30 day-No hassle returns," and all my requests to get return mailing labels sent to my email have been ignored. I DO NOT want to keep the rugs for a $75 credit! I want Vevor to send me a return mailing labels for the three rugs, so I can get a full refund! Again, I do not want the rugs, I want return mailing labels and a full refund. I have no use for the three carpets. I’m tired of getting a run around for two weeks now by the multiple chat customer service communication, emails, and phone calls. Big time return hassle. Do not order or you will be so sorry you did!