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Service
20%
Personnel
20%
Quality
20%
Cost
20%
DON'T BUY - they sell faulty products and refuse to honor their warranty
I bought a machine back in January and within a few weeks it started coming apart. I’ve been going back and forth with customer service for A MONTH. They told me my machine had a one year warranty. But then they offered to pay for 60% of the repair costs if I could repair it locally. When I refused they asked for my "mercy" and if I could please accept a 40% refund. What is wrong with this company?! Avoid the headache, buy somewhere else.
More honest opinions from real people about the company Vevor
J Gillese2 months ago
2.3
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Hydraulic jack
Product arrived defective. Contact with customer and technical support not helpful. First solution offered was to reimburse $82 so I could take it to a repair shop to get it fixed, which I refused. Second offer was a refund of $165 for an item I paid $274.04. I wouldn’t buy from this company and have... Read more
MICHAEL HUBER3 months ago
2.3
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STAY AWAY!!! THIS IS NOT A LEGITIMATE COMPANY
Don't be fooled by the cheap prices. They print a shipping label but nothing ships fpr days if ever. Horrible, arrogant customer service.
6 months ago
2.8
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Pistolet à cartouches inutilisable - impossible à retourner
I bought an electric sealant cartridge gun.
The minimum speed was far too high to make a proper application.
I was unable to return it. It's very difficult to get a response from customer service. When you do get one, they first drag it out, asking for photos, then explain that you'll have to send... Read more
DON'T BUY - they sell faulty products and refuse to honor their warranty
I bought a machine back in January and within a few weeks it started coming apart. I’ve been going back and forth with customer service for A MONTH. They told me my machine had a one year warranty. But then they offered to pay for 60% of the repair costs if I could repair it locally. When I refused they asked for my "mercy" and if I could please accept a 40% refund. What is wrong with this company?! Avoid the headache, buy somewhere else.