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Service
80%
Personnel
80%
Quality
20%
Cost
20%
Kundenservice gleich null
Unfortunately, I can’t give a recommendation in terms of quality and especially customer service. I have ordered a smartwatch 680502135B TK10 and had to report a defect after just one month. The display no longer showed any values. TVCmall asked for a video to show the defect. to track and then offered to refund 50%, $15 on the $37 purchase price, and recommended that for the generous amount, the smartwatch be to have it repaired. Several attempts to find a customer-oriented solution failed because TVCmall simply does not get back to me. I can only advise anyone against buying from TVCmall; no service, no warranty, the money is gone and you hear nothing more from this company. Before I wanted to report on my experiences, I had announced this for the sake of fairness – NO RESPONSE – no one there is interested.
M. Judge
Positive
Günstige Preise für schlechte Qualität
Minuses
Kundenservice gleich null
More honest opinions from real people about the company TVC-Mall
Dmitriy3 years ago
4.8
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As for the range, price and quality...
As for the range, price and quality of the products at TVC-Mall, there are no complaints about these points. And the constant discounts and promotions help to save even more. I would like to know if our readers have tried ordering from TVC-Mall. You can leave your feedback in the comments below.
Kundenservice gleich null
Unfortunately, I can’t give a recommendation in terms of quality and especially customer service. I have ordered a smartwatch 680502135B TK10 and had to report a defect after just one month. The display no longer showed any values. TVCmall asked for a video to show the defect. to track and then offered to refund 50%, $15 on the $37 purchase price, and recommended that for the generous amount, the smartwatch be to have it repaired. Several attempts to find a customer-oriented solution failed because TVCmall simply does not get back to me. I can only advise anyone against buying from TVCmall; no service, no warranty, the money is gone and you hear nothing more from this company. Before I wanted to report on my experiences, I had announced this for the sake of fairness – NO RESPONSE – no one there is interested.
M. Judge