• Company Review Tutu.ru
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    The company works until the moment you...

    The company works until the moment you buy the ticket. But if there is an error in the first digit of the document will be very long to solve the problem of correction, almost a day, and will rob the airline of more money, at half the price of the ticket. A company with no conscience! I will never buy a ticket from them again, and I wouldn’t recommend it to anyone.

More honest opinions from real people about the company Tutu.ru

  • 5 months ago
    5
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    There will be a way out even in the most difficult situation

    I would like to thank the support operator Tatiana, a very competent and polite girl. The essence of the problem was that I permanently reside in Germany, and it is impossible to pay for an air ticket with a card issued abroad. At the same time, I needed to fly urgently for family reasons. They gave... Read more
  • 5 months ago
    5
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    Thanks for your help with the ticket exchange

    If it hadn't been for the departure reminder from Tutu.ru, I would have missed an important conference, and so I noticed in time that I had mistakenly bought a ticket for the wrong time, I had confused the time of day. I contacted support, thanks to the girls for their endurance and patience, they consulted... Read more
  • 6 months ago
    5
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    The return was processed quickly and accurately

    I contact customer service not the first time and I am very satisfied with their work. I solved the issue of refund for a canceled flight. I decided to go by train, so the exchange was not interested at all. the support employee quickly told me what to do, I filled out an application and I quickly made... Read more
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Company review statistics for Tutu.ru
4.3
33 reviews
79%21%
Service
85%
Personnel
86%
Quality
85%
Cost
87%
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