-
-
SUTOČNO.RU Lilawadi Sooksawat 26 October 2023 at 13:40Rate your response 000
Hello!
Thank you for your feedback.
You may have seen a listing for an aparthotel with several room categories. A guest may be assigned any available room from those available at the time of check-in.
It is possible to contact the landlord even before making a deposit prepayment, in this case it is necessary to choose objects without "Quick booking" with such objects it is not necessary to make payment immediately: You can ask the owner all the questions beforehand, and only then decide whether this object is suitable for you or not. If you are not satisfied with something, simply do not make a prepayment – the reservation request is automatically canceled.
According to the rules of daily.ru, in case of cancellation the guest can be charged with compensation set at the time of booking by the landlord in the house rules. The exact amount of compensation is calculated separately for each reservations.
Also in case of cancellation of the reservation, the standard calculation of the refund amount set by the landlord itself takes place.
Opportunity to familiarize with the terms of cancelation are in the payment window, even before the payment is made.
Each case of cancellation is considered individually by us specialists. You can always write to us in Telegram @yanaizsutochno_ru and we will help you!
You can disable notifications in your personal cabinet of daily.ru on your own, if it doesn’t work, email us about it on Telegram @yanaizsutochno_ru .
We hope for our further fruitful cooperation!
-
More honest opinions from real people about the company Sutochno
- 1 year ago4.3Rate your review 000
overall everything is ok
I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more - 1 year ago5Rate your review 0-11
Excellent service daily.ru
In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more - 1 year ago5Rate your review 0-11
Sutochno.ru - an excellent service for selecting and booking accommodation
After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
- 0.0
- 0.0
- 0.0
In general, I recommend it, but be careful when canceling your reservation, money is not refunded
I used it for the first time on the recommendation of friends. On the whole, everything was to my liking, but one thing really surprised me. We were looking for an apartment in Sochi. There were ads where put photos of several apartments in one ad. And what exactly the apartment will get – you can only find out after prepayment. And the prepayment in these advertisements are non-refundable. There is no way to contact the landlord until prepayment is made. This is very frustrating. Also, the rather intrusive managers from daily.ru – they text and send a lot of messages reminding me to complete the booking.
But the reservation was eventually made, and I was pleased that Review bonuses were credited immediately after the trip.
I will recommend to my friends.