• Company Review Sutochno
    3.8
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    Service
    80%
    Personnel
    60%
    Quality
    80%
    Cost
    80%

    Good service

    I used the service once to rent accommodation for a vacation in another city. In general, my impression of the service was positive. There were some concerns, but I was not sure. Before making the prepayment there is no communication with the landlord (even through the service platform) and it is impossible to find out the missing information about the accommodation. You have to rely entirely on the relevance and reliability of the information in the description of the accommodation and book "blind". After booking immediately contacted the owner and clarified everything. In my case, everything turned out to be reliable and went well (description of the accommodation, check-in, accommodation).
    I do not want to find yourself in a situation where the description of the accommodation indicates the presence of something critical for you, and when you arrive, it turns out that it is not (information in the the description turned out to be irrelevant). And the maximum you can be helped with by a Daily Support employee is to look for another suitable variant for all the necessary ones you dates (and you’re standing outside with your bags). Well, if such an option is found and you are satisfied with the new place and price. In general, the algorithm is as follows: 1) scrutinize the description of the accommodation in Sutno; 2) if everything is satisfactory, make a prepayment and book the accommodation; 3) contact the host directly and actualize everything that’s critical to you.

    Positive
    • Lots of filters when choosing housing.
    Minuses
    • If the description of the property does not contain enough information and there are additional questions, the Daily Call Center operator will not answer them, and there is no connection with the owner.
    • SUTOČNO.RU 24 October 2023 at 10:19
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      Good afternoon!

      Thank you for choosing Suchno.ru.

      If you have chosen an object with “Quick booking”, you can write to the host only after making a deposit. prepayments.

      If the property does not have a “QuickBooking” option, you can start corresponding with the owner immediately after sending your request – even before that moment, when you made the down payment.

      In the second case, you do not have to make the payment immediately: you can ask the host all the questions beforehand, and only then decide whether the object is suitable for you or not. If you are not satisfied, simply do not make a prepayment – the reservation request will be canceled automatically.

      We hope for further fruitful cooperation!

More honest opinions from real people about the company Sutochno

  • 5 months ago
    4.3
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    0
    0

    overall everything is ok

    I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Excellent service daily.ru

    In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Sutochno.ru - an excellent service for selecting and booking accommodation

    After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Personnel
90%
Quality
89%
Cost
90%
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