Main » Ratings » Hotel Reservation Services » Sutochno is a Scam? » Testimonial no 66297
Sutochno
Total reviews 397
7 complaints
4.4
Confirmed company
sutochno.com
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  • Company Review Sutochno
    • Year of use: 2023
    5
    Credible feedback Rate your review 0
    0
    Service
    100%
    Personnel
    100%
    Quality
    100%
    Cost
    100%

    I recommend

    Everything is very clear, all the time in touch, promptly! It is very easy to book. Several channels of communication – bot in telegram, communication on the site, communication with the host.Recommended

    Positive
    • Everything is very clear, in touch all the time, promptly! Booking is very easy. Several communication channels - telegram bot, communication on the website, communication with the owner. I recommend it.
    Minuses
    • There is no contact with the owner, even anonymously, to clarify issues before paying for the reservation
    1 answer
    Reply to a review
    I recommend it
    • SUTOČNO.RU 17 October 2023 at 13:19
      Rate your response 0
      0
      0

      Good afternoon!
      Thank you for your feedback!
      We would like to draw your attention to the fact that it is possible to ask questions to the owner of the accommodation even before booking and payment, choose properties without “Quick Booking”. Then it will be enough to send a booking request, which will give you the opportunity to correspond with the by a homeowner.

      You will be able to ask the owner all the questions beforehand, and only after that you will be able to decide whether this object is suitable for you or not. If you If you are not satisfied with something, simply do not make a prepayment – the reservation request will be canceled automatically.

      For all questions that you could not clarify in the correspondence with the host, contact the support team at the official number: 88005552608.

      We wish you pleasant travels!

      Answer

More honest opinions from real people about the company Sutochno

  • 5 months ago
    4.3
    Rate your review 0
    0
    0

    overall everything is ok

    I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Excellent service daily.ru

    In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Sutochno.ru - an excellent service for selecting and booking accommodation

    After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
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Reviews 1 • Complaints 0
Rating -1
0 advantages and 1 minus
Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Personnel
90%
Quality
89%
Cost
90%
The company in the ratings
RatingPlace
HHotel Reservations
1/28
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