It's hard to call this a service, it's just terrible.. Sutochno- I don’t recommend

Sutochno

Total reviews 397

7 complaints

4.4

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sutochno.com

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Company Review Sutochno

14 August 2023 at 13:59 • Year of use: 2023

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Service
20%
Personnel
20%
Quality
20%
Cost
20%

It's hard to call this a service, it's just terrible
For the first time, I decided to use the online service Daily.ru, which is praised on TV and everywhere. And I am completely disappointed. It offers put filters when searching for accommodation accommodation with a pet and instant confirmation. As a result, you wait at least 2-3 hours for a response from landlords and that’s it They are 100 percent negative. First of all, they do not even ask what kind of pet, and immediately say that we do not settle with animals. That’s weird, what’s the purpose then the filter on the possibility of such an occupancy. And secondly, it is not clear how the title of superhost is given to people who do not consider it necessary even for 3 hours. Answer. The service was very dubious and I think even if you are approved through him apartment, hardly you give any guarantees. I used for the first and last time.
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service is not responsible for anything
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I don't recommend it
- SUTOČNO.RU Dmitriy Denisov 16 August 2023 at 09:30
  
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  Good afternoon!
  
  We are sad that you have such an opinion, we do our best to improve our service and your comfort.
  
  Good afternoon!
  
  Not all landlords are ready to accept guests with pets, so we recommend that you use the following when making a reservation filter – "Pets allowed". To book your accommodation as quickly as possible, select “Quick Booking” when searching. Such options are booked immediately: you do not need to coordinate with the host, you make a prepayment, and the selected dates are instantly fixed for the By you.
  
  We hope that next time you will be completely satisfied with our cooperation.
  
  Answer

More honest opinions from real people about the company Sutochno

5 months ago
4.3
Rate your review 0
0
0
overall everything is ok
I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
5 months ago
5
Rate your review 0
-1
1
Excellent service daily.ru
In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
5 months ago
5
Rate your review 0
-1
1
Sutochno.ru - an excellent service for selecting and booking accommodation
After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more

Registration

Dmitriy Denisov

on the site 267 days

Reviews 1 • Complaints 0

Rating -1

0 advantages and 1 minus

Company review statistics for Sutochno

4.5

409 reviews

87%13%

Service

89%

Personnel

90%

Quality

89%

Cost

90%

The company in the ratings

RatingPlace

HHotel Reservations

1/28

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It's hard to call this a service, it's just terrible

More honest opinions from real people about the company Sutochno

overall everything is ok

Excellent service daily.ru

Sutochno.ru - an excellent service for selecting and booking accommodation