Main » Ratings » Hotel Reservation Services » Is Sutochno a Scam? » Reviews » Testimonial no 62655
Sutochno
Total reviews 402
7 complaints
4.4
Confirmed company
sutochno.com
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  • Company Review Sutochno
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    Convenience
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    Quality
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    Good afternoon! We are sad that you...

    Good afternoon!

    We are sad that you have such an opinion, we do our best to improve our service and your comfort.

    Our support service works for you on a daily basis. All requests are handled by our specialists in the order they are received. On weekends and There are always more requests on holidays and the waiting time may increase slightly.

    Unfortunately, not everything can be foreseen. No one insured against emergency situations. Our service guarantees consist first of all in the complete preservation of the guest’s funds and the return of the guest’s money in case of and the selection of alternative housing options, if necessary.

    We want to assure you that our specialists are following up on Each cancelation by the landlord, and, based on the aggregate of interactions over the entire period of cooperation, may take appropriate action based on on the rules of daily.ru.
    Managers of our service will inform the given landlord about our rules, so that he will not mislead our landlords any more. guests.

    As we are committed to the principle of loyalty, we have refunded your remaining prepayment.

    We hope to improve our cooperation!

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More honest opinions from real people about the company Sutochno

  • ahmad salman 2 years ago
    4.3
    Rate your review 0
    0
    0

    overall everything is ok

    I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
  • Yaguatí Pérez 2 years ago
    5
    Rate your review 0
    -1
    1

    Excellent service daily.ru

    In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
  • Sakeem Stevens 2 years ago
    5
    Rate your review 0
    -1
    1

    Sutochno.ru - an excellent service for selecting and booking accommodation

    After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
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Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Convenience
90%
Quality
89%
Cost
90%
The company in the ratings
RatingPlace
HHotel Reservations
37/37
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