Main » Ratings » Hotel Reservation Services » Sutochno is a Scam? » Testimonial no 62268
Sutochno
Total reviews 397
7 complaints
4.4
Confirmed company
sutochno.com
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  • Company Review Sutochno
    • Year of use: 2023
    2.5
    Inaccurate feedback Rate your review 0
    0
    Service
    60%
    Personnel
    40%
    Quality
    20%
    Cost
    80%

    Accommodation reservation

    I don’t recommend this service

    Minuses
    • The Sutochno.ru service does not bear any responsibility for booking accommodation. Reservations can be canceled at any time without any reason. The owner's rating does not decrease. We are traveling in July 2023 to seven cities and have already had two reservations canceled (in Kazan and Naberezhnye Chelny.
    1 answer
    Reply to a review
    • SUTOČNO.RU Marina Osokina 4 July 2023 at 17:36
      Rate your response 0
      0
      0

      Good afternoon!

      We are sad that you have such an opinion, we are doing everything possible to improve our service and your comfort.

      The guarantee of our service consists, first of all, in full preservation of the guest’s money and refund if necessary, as well as in the selection of alternative housing options if the need arises.

      Please message us on Telegram: https://t.me/yanaizsutochno_ru or at email [email protected] the reservation number so that we can carefully check everything.

      Thank you for contacting us!

      Answer

More honest opinions from real people about the company Sutochno

  • 5 months ago
    4.3
    Rate your review 0
    0
    0

    overall everything is ok

    I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Excellent service daily.ru

    In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Sutochno.ru - an excellent service for selecting and booking accommodation

    After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
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Reviews 1 • Complaints 0
Rating -1
0 advantages and 1 minus
Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Personnel
90%
Quality
89%
Cost
90%
The company in the ratings
RatingPlace
HHotel Reservations
1/28
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