Main » Ratings » Hotel Reservation Services » Is Sutochno a Scam? » Reviews » Testimonial no 62109
Sutochno
Total reviews 402
7 complaints
4.4
Confirmed company
sutochno.com
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Make a Hotel Reservation Sutochno
  • Company Review Sutochno
    • Year of use: 2023
    1
    Feedback approved for publication Rate your review 2
    0
    Service
    20%
    Convenience
    20%
    Quality
    20%
    Cost
    20%

    Daily ru scams

    Do not use this service under any circumstances. I’m shocked that in our country, on television, they advertise the site of scammers and scammers. After all, how People tend to trust sites advertised on TV. 2 weeks ago we ordered an apartment in Minsk. At the time of the order the Service said that the apartment The next day the owner of the apartment said in personal messages that on the dates we had booked the apartment, and we paid for it immediately. The first thing I started to do was to call support, but I couldn’t get through to them. I began the first thing to call support and write do not get through and to Letters are not answered. After 2 days of trying, seeing no other way out, I pressed the button to cancel the reservation, where I chose the item asks to cancel the hostess. The site transferred the funds to the hostess indicating the reason for the cancellation of the booking earlier than 7 days. So the hostess knew right away that There may be thousands of such people on this site who just put up a photo but do not rent apartments at all. And they write in case of a problem immediately call us to solve everything – it’s not true.The site should be to shut down altogether, so that honest people don’t fall for the tricks of crooks.

    1 answer
    Reply to a review
    I don't recommend it
    • SUTOČNO.RU Denis Zapolʹnov 29 June 2023 at 16:33
      Rate your response 0
      -4
      4

      Good afternoon!

      We are very sorry to hear about your situation.

      Cancellation terms are set by the landlord, as the reservation is a guarantee of your occupancy, and the landlord may lose dates that other people might have booked. And in the event of an occurrence. We are always ready to review your situation and try to help! We value each of our guests.

      Our The support service is available to you on a daily basis.
      Each request is handled by our specialists in the order they are received. Sometimes the requests are more and the waiting time may increase slightly.

      Please email us at Tekegram: https://t.me/yanaizsutochno_ru or at [email protected] reservation number, so we can check everything thoroughly.

      Thank you for contacting us!

      Answer

More honest opinions from real people about the company Sutochno

  • 1 year ago
    4.3
    Rate your review 0
    0
    0

    overall everything is ok

    I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
  • 1 year ago
    5
    Rate your review 0
    -1
    1

    Excellent service daily.ru

    In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
  • 1 year ago
    5
    Rate your review 0
    -1
    1

    Sutochno.ru - an excellent service for selecting and booking accommodation

    After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
Make a Hotel Reservation Sutochno
Reviews 1 • Complaints 0
Rating -1
0 advantages and 1 minus
Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Convenience
90%
Quality
89%
Cost
90%
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HHotel Reservations
35/35
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