Main » Ratings » Hotel Reservation Services » Sutochno is a Scam? » Testimonial no 54403
Sutochno
Total reviews 397
7 complaints
4.4
Confirmed company
sutochno.com
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  • Company Review Sutochno
    • Year of use: 2022
    3.8
    Feedback approved for publication Rate your review 0
    0
    Service
    80%
    Personnel
    80%
    Quality
    60%
    Cost
    80%

    Rent an apartment in Balashikha

    This was the first time we used the service, we needed to quickly place an employee near the office. All in all we liked it, except for the unpleasant smell in the first apartment. But the receptionist offered an additional option of an apartment nearby.
    I would like to be informed more quickly about the opportunity to book housing. The owner has three hours, which is very long when you need an answer right away. When checking in, it turned out that the The apartment had an unpleasant odor. But an alternative option was offered, which was satisfactory.

    Positive
    • Communication between manager and administrator. Cost, convenience of payment options.
    Minuses
    • Long wait for information about the possibility of booking accommodation. Unpleasant smell in the first version of the apartment.
    1 answer
    Reply to a review
    I recommend it
    • SUTOČNO.RU Irina 11 November 2022 at 11:06
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      0
      0

      Irina, thank you for your feedback!

      Feedback from our guests helps us to become better!

      There are several ways to speed up the process reservations:
      1) Choose properties with the “Quick Booking” feature. In this case you do not need to wait for confirmation from the owner of the accommodation. If you choose an object with a quick booking for free dates, then your request is instantly confirmed.
      2) You can send multiple requests to different housing options. This will help increase your chances of booking, and you’ll already have a choice of agreed-upon properties.

      We look forward to seeing you again at of our guests!

      Answer

More honest opinions from real people about the company Sutochno

  • 5 months ago
    4.3
    Rate your review 0
    0
    0

    overall everything is ok

    I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Excellent service daily.ru

    In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Sutochno.ru - an excellent service for selecting and booking accommodation

    After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
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Reviews 1 • Complaints 0
Rating -1
0 advantages and 1 minus
Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Personnel
90%
Quality
89%
Cost
90%
The company in the ratings
RatingPlace
HHotel Reservations
1/28
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