Didn’t expect it. Actually refunded half of the reservation fee (the reservation fee was about 18% of the total rent), but That’s even more than the compensation I asked the landlady for.
The conclusion I draw: it is possible to get compensation from daily.ru if you take out a dispute to a public platform. In private communication I was not able to do so. However, keep in mind that under the "User Agreement" per diem.ru neither for that he is not responsible, and a refund of a portion of the money paid is not really in accordance with this agreement. And the problem is this: you can’t count on some kind of support from suto.ru as soon as you check in. As I wrote above, I will avoid this service to the last, until the competition does not make him to change his approach to tenant protection.
More honest opinions from real people about the company Sutochno
ahmad salman2 years ago
4.3
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0
0
overall everything is ok
I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well.
On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
Yaguatí Pérez2 years ago
5
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-1
1
Excellent service daily.ru
In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
Sakeem Stevens2 years ago
5
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-1
1
Sutochno.ru - an excellent service for selecting and booking accommodation
After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling.
О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
Didn't expect it. Actually refunded half of...
Didn’t expect it. Actually refunded half of the reservation fee (the reservation fee was about 18% of the total rent), but That’s even more than the compensation I asked the landlady for.
The conclusion I draw: it is possible to get compensation from daily.ru if you take out a dispute to a public platform. In private communication I was not able to do so. However, keep in mind that under the "User Agreement" per diem.ru neither for that he is not responsible, and a refund of a portion of the money paid is not really in accordance with this agreement. And the problem is this: you can’t count on some kind of support from suto.ru as soon as you check in. As I wrote above, I will avoid this service to the last, until the competition does not make him to change his approach to tenant protection.