Main » Ratings » Hotel Reservation Services » Sutochno is a Scam? » Testimonial no 50029
Sutochno
Total reviews 397
7 complaints
4.4
Confirmed company
sutochno.com
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  • Company Review Sutochno
    • Year of use: 2022
    1
    Rate your review 3
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Cost
    20%

    bad service

    The service to this day does not work very well. Due to a mistake diem rou (they sold me a reservation without the consent of the landlord), I paid for the reservation, got a check and a voucher already for occupancy. Only a few days later I found out that the landlord did not open the reservation and did not quote prices. I filed a refund through the website. But the money has still not come.

    Positive
    • I do not see
    Minuses
    • long refund
    1 answer
    Reply to a review
    I don't recommend it
    • SUTOČNO.RU veronika cherkasova 26 October 2022 at 15:06
      Rate your response 0
      -1
      1

      Hello!

      We’re sorry you had to deal with this. When you place your object on our site, the owner of the housing independently places all the information in the ad. On our part, the responsible professionals are engaged in periodic reminders to update all the data. In order that we can help you, please write your reservation number and describe the situation by mail [email protected]. Thank you in advance for your answer!

      Sincerely, suto.ru!

      Answer

More honest opinions from real people about the company Sutochno

  • 5 months ago
    4.3
    Rate your review 0
    0
    0

    overall everything is ok

    I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Excellent service daily.ru

    In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Sutochno.ru - an excellent service for selecting and booking accommodation

    After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
Registration
Reviews 1 • Complaints 0
Rating -1
0 advantages and 1 minus
Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Personnel
90%
Quality
89%
Cost
90%
The company in the ratings
RatingPlace
HHotel Reservations
1/28
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