Main » Ratings » Hotel Reservation Services » Sutochno is a Scam? » Testimonial no 47510
Sutochno
Total reviews 397
7 complaints
4.4
Confirmed company
sutochno.com
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  • Company Review Sutochno
    • Year of use: 2022
    3
    Rate your review 1
    2
    Service
    20%
    Personnel
    60%
    Quality
    60%
    Cost
    100%

    An ordinary advertising platform with a huge commission. Not Booking or Airbnb

    The regular advertising platform does not take any responsibility for the condition of the apartment and the transaction as a whole, while taking a commission of 18% . (There is an option for 15, but apparently it is impossible to use).
    Direct receipt of payment without meeting with tenants is only possible for legal persons.
    Placed an ad 24.04 is still not coordinated, for the reason of not providing documents for the right of ownership, sent 9 times including personal e-mail operator, from whose words the issue must be resolved, but still did not agree.
    In general, to the service which provided by the sites that have gone very far

    Positive
    • there is an application
    Minuses
    • Expensive tariff, taking into account the lack of any responsibility on the part of the daily
    • It takes a long time to consider an application for an apartment
    • Technical support does not resolve issues
    • There is no possibility of crediting money without meeting the tenant
    1 answer
    Reply to a review
    I don't recommend it
    • SUTOČNO.RU Roman Petrov 26 October 2022 at 15:03
      Rate your response 0
      0
      0

      Good afternoon!

      We are sorry that the conditions of the resource did not suit you. After placing the object, the landlord can choose a convenient scheme of work. This functionality is available in the user profile. According to the scheme, you can choose the conditions of the final payment to the guest. So that we can to deal with the problem, please email us at [email protected] with a description of the situation, adding your email from which you sent documents, and your facility number. We hope to improve our cooperation!

      Sincerely, suto.ru!

      Answer

More honest opinions from real people about the company Sutochno

  • 5 months ago
    4.3
    Rate your review 0
    0
    0

    overall everything is ok

    I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Excellent service daily.ru

    In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
  • 5 months ago
    5
    Rate your review 0
    -1
    1

    Sutochno.ru - an excellent service for selecting and booking accommodation

    After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
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Reviews 1 • Complaints 0
Rating -1
0 advantages and 1 minus
Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Personnel
90%
Quality
89%
Cost
90%
The company in the ratings
RatingPlace
HHotel Reservations
1/28
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