The platform is to some extent good; however, if you need to chat with the agent and receive support it is very challenging. The chat can be open for 5 min at most..and then it restarts and you end up speaking with 10 agents before you can only address your problem. I never solved one so far.
Saxo Bank is also very unreliable. They change margins, fees and their interpretation of regulation without any previous communication and as they seem appropriate, usually on client’s damage. They also never send you a name or a link to the regulation they are enforcing. Especially if you are a non EU citizen, avoid it. There are many other platforms in the US which are more reliable and less costly than SAXO. Do a better research. This is a branded mamut which will not survive the New Age.
More honest opinions from real people about the company Saxo Bank
Patrick Magnino Prino3 years ago
1.3
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Truffa
Mi janno chiamato oggi e sono stati molto scortesi e maleducati e con l'inganno mi hanno fatto aprire un account che non volevo e che non ho mai richiesto fate attenzione non fatevi fregare
Dmitriy4 years ago
3
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0
Analyzing the reviews online about Saxo Bank...
Analyzing the reviews online about Saxo Bank as a broker, we can conclude that the majority of Russian traders are happy to work with the company. Many of the participants in the discussion decided to trade on this exchange because of the company's good reputation as a bank, as well as the owner of the... Read more
Unreliable and Limited
The platform is to some extent good; however, if you need to chat with the agent and receive support it is very challenging. The chat can be open for 5 min at most..and then it restarts and you end up speaking with 10 agents before you can only address your problem. I never solved one so far.
Saxo Bank is also very unreliable. They change margins, fees and their interpretation of regulation without any previous communication and as they seem appropriate, usually on client’s damage. They also never send you a name or a link to the regulation they are enforcing. Especially if you are a non EU citizen, avoid it. There are many other platforms in the US which are more reliable and less costly than SAXO. Do a better research. This is a branded mamut which will not survive the New Age.