We bought a trip to a sanatorium in Karlovy Vary in 2020 through this service. Because of the covid that happened, the sanatorium closed early and we had to leave. without using half of the paid time and services.
The KV Sanatoriums officially confirmed to Sanatoriums service a refund of 340 euros. We filled out a special form for a refund and sent it to an employee of Sanatoriums. Since then it has been 3 years, the employees of this service have stopped to get in touch and answer letters, illegally withholding our money.
First they stopped answering the mail, then the messengers. They are feeding “They do not appoint an employee responsible for this issue and constantly shift responsibility to each other friend.
Sanatoriums are incompetent, dishonest and irresponsible. Think three times before you buy anything from them, because from the moment you have paid them money – the human attitude to you ends. No support and good faith fulfillment of their obligations to you as a client you can not count on.
We write complaints and we will independently contact the sanatorium in the KV, for on their part there is no problem, the money It is the Sanatoriums that are held back.
Positive
No
Minuses
Dishonesty, deception
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Scammers
We bought a trip to a sanatorium in Karlovy Vary in 2020 through this service. Because of the covid that happened, the sanatorium closed early and we had to leave. without using half of the paid time and services.
The KV Sanatoriums officially confirmed to Sanatoriums service a refund of 340 euros. We filled out a special form for a refund and sent it to an employee of Sanatoriums. Since then it has been 3 years, the employees of this service have stopped to get in touch and answer letters, illegally withholding our money.
First they stopped answering the mail, then the messengers. They are feeding “They do not appoint an employee responsible for this issue and constantly shift responsibility to each other friend.
Sanatoriums are incompetent, dishonest and irresponsible. Think three times before you buy anything from them, because from the moment you have paid them money – the human attitude to you ends. No support and good faith fulfillment of their obligations to you as a client you can not count on.
We write complaints and we will independently contact the sanatorium in the KV, for on their part there is no problem, the money It is the Sanatoriums that are held back.