The problem is as follows. I deposited my account via ether, but I sent ether from my wallet to BEP20(bsc). Support assured that the deposit will reach without problems. But the transaction was immediately confirmed and money did not arrived on account. For the second week, I'm fighting with their support for the consideration of my problem, but every time I receive the answer that I have to wait 5 working days. All terms are out, and from them no answer, no trace. All in all, funding an account in this office, you risk losing your money before you trade.