Eugene, we see that for some reason your message was not delivered to the support service, please clarify, you used a mobile device or PC?
Regarding your question, we sent the data to the specialists for checking, we will write to you as soon as we receive an answer!
Regards, Olymp Trade Quality Control service.
Olymp Trade
Olymp Trade
7 December 2018 at 10:36
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Eugene, hello!
We have carefully analyzed all the information you sent us and checked your transaction. Look, the thing is that the screenshots from your account and your friend’s account have different time. The first screenshot corresponds to the time zone UTC+3 21:10, and the second one UTC+2 20:10.
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Eugene, we see that for some reason...
Eugene, we see that for some reason your message was not delivered to the support service, please clarify, you used a mobile device or PC?
Regarding your question, we sent the data to the specialists for checking, we will write to you as soon as we receive an answer!
Regards, Olymp Trade Quality Control service.