• Company Review Olymp Trade
    4.3
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    60%
    Personnel
    100%
    Quality
    100%
    Cost
    80%

    On March 22 in the evening I...

    On March 22 in the evening I received a letter that the money in the amount of 1,300 rubles, which I had put on withdrawal on February 15 was successfully paid out. On the account remained 65 000 rubles.
    On March 25 at lunchtime I also received a letter that my account was blocked and the funds remaining on my account were withheld. In other words, they blocked my account and no one is going to withdraw my money, which remained on their platform.
    The reason stated: “During the verification of your trading account we found several active unblocked accounts…”.
    I had only one account on the platform with the number 32435377.
    I only uploaded my documents to this platform. I fought for a long time to get my money withdrawn (over a month), but finally got my account blocked.
    I was informed that my account was blocked by the verification department.
    My account has been verified long time ago and after that I was already withdrawn money.
    From this I conclude that for a month Olimptrade could not find any violations in my trading. And in order not to withdraw my money they created an account with my documents, which they had after I passed the verification of my identity. After that they successfully blocked the account.

    I will continue to fight with this one and want to get my money.
    There is a video report from the account when it was not blocked yet and correspondence with support https://youtu.be/pwRa68iI8Y8.

    • Olymp Trade Sasha Gasanov 29 March 2019 at 13:58
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      Sasha, hello!

      The check revealed that you have another active trading account. Proof of this are the documents provided for verification – they are identical on the two accounts.

      We understand that this situation caused unpleasant emotions. If you do not agree with the blocking, you can appeal the decision by contacting an independent claims department. To do this, send a letter to [email protected]. In the letter specify the account number on the platform and detail all the information about the situation.The answer from this department will be the official and final answer of the company.

      Regards, Olymp Trade Quality Control Service.

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    Nomal

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Reviews 6 • Complaints 0
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Company review statistics for Olymp Trade
3.9
301 review
85%15%
Service
79%
Personnel
78%
Quality
77%
Cost
77%
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