In the evening of March 22 I got a letter by e-mail that the money of 1,300 rubles, which I had placed on the withdrawal on February 15, was successfully paid. On the account remained 65,000 rubles.
On March 25, in the afternoon also a letter to the post that my account was blocked, the funds remaining in the account were withheld. And by others In other words, they blocked my account and no one is going to withdraw my money, which was left on their platform.
The reason stated: «In the course of We found several active unblocked accounts on your trading account…».
I only had one account on the platform with the number 32435377.
I only uploaded my documents to this platform. I struggled for a long time to get my money out (more than a month), but in the end I got blocking the account.
I was told that my account was blocked by the verification department.
My account was verified a long time ago and after that I was already being withdrawn money.
From this I conclude that for a month Olimptrade could not find violations in my trading. And in order not to withdraw my money they created an account with my documents, which they had after I passed the verification of identity. After which they successfully blocked the account.
I will continue to I want to fight with this and want to get my money.
There is a video report from the account when it was not yet blocked and correspondence with support https://youtu.be/pwRa68iI8Y8
Olymp Trade
Sasha Hasanov29 March 2019 at 13:58
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Sasha, hello!
The check revealed that you have another active trading account. Proof of this are the documents provided for verification - they are identical on the two accounts.
We understand that this situation caused unpleasant emotions. If you do not agree with the blocking, you can appeal the decision by contacting an independent claims department. To do this, send a letter to [email protected] In the letter specify the account number on the platform and detail all the information about the situation.The answer from this department will be the official and final answer of the company.
Regards, Olymp Trade Quality Control Service.
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In the evening of March 22 I...
In the evening of March 22 I got a letter by e-mail that the money of 1,300 rubles, which I had placed on the withdrawal on February 15, was successfully paid. On the account remained 65,000 rubles.
On March 25, in the afternoon also a letter to the post that my account was blocked, the funds remaining in the account were withheld. And by others In other words, they blocked my account and no one is going to withdraw my money, which was left on their platform.
The reason stated: «In the course of We found several active unblocked accounts on your trading account…».
I only had one account on the platform with the number 32435377.
I only uploaded my documents to this platform. I struggled for a long time to get my money out (more than a month), but in the end I got blocking the account.
I was told that my account was blocked by the verification department.
My account was verified a long time ago and after that I was already being withdrawn money.
From this I conclude that for a month Olimptrade could not find violations in my trading. And in order not to withdraw my money they created an account with my documents, which they had after I passed the verification of identity. After which they successfully blocked the account.
I will continue to I want to fight with this and want to get my money.
There is a video report from the account when it was not yet blocked and correspondence with support https://youtu.be/pwRa68iI8Y8