I am waiting again, there is no result or promised answer. On March 12, again I write to support, asking what happened to my account and where the money is.
The answer is as follows: “I apologize. I passed this issue to our technical department, as soon as we solve it, you will be informed by e-mail. We will try to solve the issue within 24 hours.”
Time passes – no result. I write to support again on March 16 and get the answer: “The answer will come on Monday. Your account was under verification.”
Finally came the long-awaited Monday, March 19, to mail nothing came to write support.
They reply: “We need to talk to you on the phone about your trade within the framework of Fin.monitoring check.
Please provide us with your phone number.”
I wrote the number and got the following reply: “I will pass your request to the financial department to clarify the information, please expect a reply within a day by mail or call.”
I was indignant, but there was no effect, the reply was: “You will be contacted as soon as possible. Please expect a call.”
More honest opinions from real people about the company Olymp Trade
Nawaf A.2 months ago
4.3
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0
0
My withdrawal xp
My one year experience with olymptrade was enough to create the opinion about trading conditions they offered. The important benefit for me was very fast withdrawal, though the methods, such as digital wallets and crypto options, aren`t that reliable, as traditional banking. This is maybe covered by... Read more
Hetan Dhar3 months ago
4.8
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0
0
A comprehensive outlook
Careful attitude to trade is the calling card of this broker. I was hesitating a bit before joining them, like I couldn't just blindly trust the first company I encountered, however, as it turned out this is a time-proven trading platform that even celebrates an anniversary this year. I am satisfied... Read more
Alberto Fernandez3 months ago
4.8
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+1
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Platform
Despite that I can't be called a veteran of trading on this platform, I can still share some trading experience.
I like how smoothly this platform works. It's really nice to see.
And of course I'm happy with trading conditions that this broker offers me as a client
I am waiting again, there is no...
I am waiting again, there is no result or promised answer. On March 12, again I write to support, asking what happened to my account and where the money is.
The answer is as follows: “I apologize. I passed this issue to our technical department, as soon as we solve it, you will be informed by e-mail. We will try to solve the issue within 24 hours.”
Time passes – no result. I write to support again on March 16 and get the answer: “The answer will come on Monday. Your account was under verification.”
Finally came the long-awaited Monday, March 19, to mail nothing came to write support.
They reply: “We need to talk to you on the phone about your trade within the framework of Fin.monitoring check.
Please provide us with your phone number.”
I wrote the number and got the following reply: “I will pass your request to the financial department to clarify the information, please expect a reply within a day by mail or call.”
I was indignant, but there was no effect, the reply was: “You will be contacted as soon as possible. Please expect a call.”