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Olymp Trade
Total reviews 301
1 complaint
3.9
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olymptrade.com
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  • Company Review Olymp Trade
    3.5
    Rate your review 0
    0
    Service
    60%
    Personnel
    60%
    Quality
    60%
    Cost
    100%

    Hello! This is my first review, so...

    Hello! This is my first review, so please do not judge me too harshly. I traded at Olymp Trade for three months, I was losing money and earning. In 15.03.19 some misfortune happened that made me not want to trade with Olymp Trade.
    The thing is, there was a small jump, but when I set the “time frame 39 sec” it was clearly seen that the deal was in the black. The opening of the transaction occurred on 15.03.2019 22:13:56.198. and closing on 15.03.2019 22:15:56.198. that in correspondence the specialist Olymp Trade confirmed, according to this data the transaction should have closed in “+” but alas. After that the specialist of Olymp Trade informed me: “The fact is that at 22:15:56.198 a quote was not received and your transaction was closed at the last quote received at 22:15:56.046” that is in the negative.
    Be vigilant when trading with Olymp Trade!
    Appendix, to confirm my words see photo:

    2 response time
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    • Olymp Trade Ivan 20 March 2019 at 17:23
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      Hello Ivan!

      We have checked your transaction. The support specialist gave you the correct information, but we will add a little more to his answer.

      Look, quotes are received on the platform continuously, sometimes several times per second. The transaction is always completed by the last change, the tick. If at the moment of deal closing there was no change of quotation, the deal is closed by the previous tick – i.e. the very last tick at the moment of closing.

      Trading on minute intervals is associated with a high risk and is considered as the highest pilotage of trading, because it is almost impossible to analyze the chart precisely on this interval. We recommend you to choose the deal duration between 15 minutes and more to make your forecasts more accurate.

      Regards, Olymp Trade Quality Control Service.

      Answer
    • Igory Stepanov Ivan 27 March 2019 at 14:05
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      hi
      You got a good first review. I’ll comment

      The first time you made a good review, you’re in profit, keep trading on Olympus.

      Answer

More honest opinions from real people about the company Olymp Trade

  • Malik Swaminathan 2 weeks ago
    4.8
    Rate your review 0
    0
    0

    Thoughts about broker

    The broker is great and pretty reliable. I could trade anywhere and anything. There are currency pairs, stocks and both of them are available in fixed time mode. In fixed mode profit can reach 80% and more. For many traders it may be something new and I think there is no reason to be afraid of that.You... Read more
  • Andrea Alma 3 weeks ago
    4.8
    Rate your review 0
    0
    0

    Olymp Trade review

    I've been working with these guys for a couple of years already, or maybe a year and a half, I ain't remember correctly, you know, household chores and children makes me forget about everything 😅 but for this period I have acquired certain skills with this broker. it has nice selection of trading modes... Read more
  • guilherme 4 weeks ago
    4.3
    Rate your review 0
    0
    0

    decent customer support

    I was flabbergasted when I installed their trading app and opened it for the first time. It felt like I was starting to trade all over again. It took me some time to get comfortable. Luckily they have videos explaining the app’s helpful features. Also an excellent FAQ section. The chat feature is great... Read more
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Reviews 1 • Complaints 0
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Company review statistics for Olymp Trade
3.9
302 reviews
85%15%
Service
79%
Personnel
78%
Quality
77%
Cost
77%
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7/42
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