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Olymp Trade
Total reviews 440
2 complaints
4.0
Unconfirmed company
olymptrade.com
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  • Company Review Olymp Trade
    4
    Rate your review 0
    0
    Convenience of trading
    80%
    Withdrawal speed
    80%
    Percentage of payments
    100%
    Support Service
    60%

    I also want to share the continuation...

    I also want to share the continuation of my history with this broker. Here is my account number 34358518RUB. The second month has passed since I cannot get my first withdrawal from this platform. After the answer from a representative of quality control and Olim Trade, which is unsubscribed below, that I will get my first withdrawal on 06.03, I waited until night and wrote to support, where I learned that a new additional check started in my account and will last at the discretion of OlimpTrade for an indefinite period. I referred to the off. representative and sent a link to this site, which was followed by the reply that the site is not ours and we do not know who answered you. I attach 1 screenshot out of 100 sad, which I have already accumulated.

    1 answer
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    • Olymp Trade Khochu vyplatu 7 March 2019 at 15:05
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      Good afternoon!

      Thank you for writing about the situation! We deeply apologize for the misunderstanding that occurred when communicating with a support staff member. The company has taken the necessary measures to prevent this from happening again, because Olymp Trade is committed to the highest quality of customer service.
      strives for the highest quality of customer service.

      We are happy to communicate with our traders not only in the platform’s official communities and online chat, but also on any resources convenient for users. Communication with traders is handled by a company representative, whom you can always contact to resolve any issue.

      As for the verification of your account, we hasten to rejoice: the additional verification by the financial monitoring service was completed on 07.03.2019, and the funds for withdrawal have already been accepted for processing. The withdrawal will arrive to your e-wallet within a few days. The letter about the end of the verification was sent to the e-mail, linked to the account.

      Thank you for drawing our attention to the incident, thus helping us to become better. We wish you new success with trading!

      Sincerely, Olymp Trade Quality Assurance Service.

      Answer

More honest opinions from real people about the company Olymp Trade

  • Nawaf A. 2 months ago
    4.3
    Rate your review 0
    0
    0

    My withdrawal xp

    My one year experience with olymptrade was enough to create the opinion about trading conditions they offered. The important benefit for me was very fast withdrawal, though the methods, such as digital wallets and crypto options, aren`t that reliable, as traditional banking. This is maybe covered by... Read more
  • Hetan Dhar 3 months ago
    4.8
    Rate your review 0
    0
    0

    A comprehensive outlook

    Careful attitude to trade is the calling card of this broker. I was hesitating a bit before joining them, like I couldn't just blindly trust the first company I encountered, however, as it turned out this is a time-proven trading platform that even celebrates an anniversary this year. I am satisfied... Read more
  • Alberto Fernandez 3 months ago
    4.8
    Rate your review 1
    +1
    0

    Platform

    Despite that I can't be called a veteran of trading on this platform, I can still share some trading experience. I like how smoothly this platform works. It's really nice to see. And of course I'm happy with trading conditions that this broker offers me as a client
More on that
Open a Demo Account at Olymp Trade
Reviews 2 • Complaints 0
Rating 0
0 advantages and 0 minuses
Company review statistics for Olymp Trade
4.0
340 reviews
86%9%
Convenience of trading
81%
Withdrawal speed
80%
Percentage of payments
79%
Support Service
78%
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