Service
    49%
    Personnel
    48%
    Quality
    46%
    Reliability
    47%
    2.4

    YooMoney reviews

    35
    Add review
    • In ascending order of rating
    • In descending order of rating
    • New ones first
    • First the old ones
    • Popular ones first

  • 1
    Feedback approved for publication Rate your review 1
    +1
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    the thieves

    Registered a wallet, passed all the checks, dropped money in the wallet, money frozen, every day they write some nonsense, stall time, do not recommend anyone.

    Positive
    • No
    Minuses
    • money was stolen
  • 1
    Feedback approved for publication Rate your review 0
    0
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    Visit to the St. Petersburg office

    Well, let’s go.29.05.2023

    St. Petersburg.

    Operator: come to the office, business center benua, get the card.

    Me: well, ok.

    I come, on the enter terminal choose yumani enter phone to the phone should come the code to enter the office ………. code does not come, I to the security of the… Read more

    Positive
    • Not anymore
    Minuses
    • Full review
  • 5
    Feedback approved for publication Rate your review 0
    0
    0
    Service
    100%
    Personnel
    100%
    Quality
    100%
    Reliability
    100%
    There is everything you need for family use

    We use the Iumani service as a family, everyone has a wallet, including children. Everyone also has a MIR card to pay for purchases. It is convenient that it is possible to transfer money from card to card for children’s pocket expenses without any commission. The senior uses the card to pay for an online… Read more

  • 4.3
    Feedback approved for publication Rate your review 0
    0
    0
    Service
    80%
    Personnel
    100%
    Quality
    80%
    Reliability
    80%
    I'm still using it

    I am not a fan of Umani service, but in some moments it is very helpful, so it makes sense to use the application. Yes, there are some rough edges, but it is noticeable that the product is improving, new functions are added, by the way, there is a MIR card, you can issue a virtual one, even a few plastic… Read more

    Positive
    • Replenishment without commissions
    • Add new features
  • 4.8
    Feedback approved for publication Rate your review 0
    0
    0
    Service
    100%
    Personnel
    100%
    Quality
    80%
    Reliability
    100%
    We solved the problem online, without even having to go to the office

    I am sharing my feedback on the interaction with the technical support of the Yumani service. They helped me in a couple of minutes to figure out why transfers to my wallet were limited. One hour after the call the transfers were restored. Fast and accurate, alas not everywhere.

  • 4.5
    Feedback approved for publication Rate your review 0
    0
    0
    Service
    100%
    Personnel
    100%
    Quality
    80%
    Reliability
    80%
    We confirm your identity using Sber ID

    Experienced inconvenience with the inability to transfer money from my wallet, as it was anonymous, the employees of Umani offered to pass identification to activate the function. They offered different ways, for me it was possible to use Sber ID, it took a couple of minutes, it is nice that the procedure… Read more

    Positive
    • No need to go to the office to confirm your identity
    • TP answered the call quickly, polite
    Minuses
    • An anonymous wallet has limited functionality
  • 1
    Feedback approved for publication Rate your review 2
    +2
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    Scam for the military during Special Operations

    Greetings!

    I’m just shocked, I topped up my balance for 15k rubles after which they asked for some checks and personal information from the bank statements. I explained that I was in Special Surgery and had no checks, after which they wrote that they were terminating cooperation with me and the fences… Read more

    Minuses
    • personal theft
  • 5
    Feedback approved for publication Rate your review 1
    +1
    0
    Service
    100%
    Personnel
    100%
    Quality
    100%
    Reliability
    100%
    They listened and helped

    To solve my problem the employee put out to 120%, he wrote to me personally at the post after he clarified the information, ie the man did not transfer me somewhere, and he to the end solved the problem, this customer-oriented approach is difficult to find today, with all my heart is grateful!

    Positive
    • Responsive technical support
  • 1
    Feedback approved for publication Rate your review 1
    +1
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    Disgusting company

    I registered a Yumani wallet, I needed to send money without a commission to a person. All was well, calculated that through the application commission is not take. I transferred 40,000 rubles. I start to transfer-transfer impossible I think it is strange, I write to support. They say, “Identify yourself… Read more

  • 5
    Feedback approved for publication Rate your review 4
    +3
    1
    Service
    100%
    Personnel
    100%
    Quality
    100%
    Reliability
    100%
    Let's see how it behaves in the future

    I started a Yumani wallet and left another service, because the security service there failed to protect my money, which caused fraudsters to withdraw funds. Here, according to assurances, and according to reviews, the Security Service is more attentive and the system is more reliable. So far, ufu-tufu… Read more

    Positive
    • Security Service
    • Easy to open wallet
    • Convenient application
    Minuses
    • Haven't discovered it yet
  • 5
    Rate your review 4
    +4
    0
    Service
    100%
    Personnel
    100%
    Quality
    100%
    Reliability
    100%
    Quick response in chat

    Recently I got a feedback in my email that they were trying to change the password in my account. At first I immediately changed the password and at the same time wrote to yumani, asked for more explanation of what happened, they said about the alleged hacking and offered to temporarily limit the money… Read more

  • 5
    Rate your review 4
    +3
    1
    Service
    100%
    Personnel
    100%
    Quality
    100%
    Reliability
    100%
    Everything is working

    From the time of sending a request through the form on the site to the resolution of the problem was literally a day, I am very glad that the SB in the company Umoney is working, rather than pretending to solve the problem)) Thank you for your approach and responsibility!

  • 1
    Rate your review 0
    0
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    SCAM

    My wallet was blocked, that I allegedly do not own a purse, although the password, email I have used Yandex for more than 2 years. Identification I I was in Yandex Money, that is, even before Yumoni.
    My uncle made me a variation. Now he’s gone I wanted to change I have not been able to change the data… Read more

    Positive
    • Aliexpress payment without problems until 2022
    Minuses
    • This company is a complete minus
  • 5
    Inaccurate feedback Rate your review 4
    +2
    3
    Service
    100%
    Personnel
    100%
    Quality
    100%
    Reliability
    100%
    I like everything

    I rarely leave reviews, but this time I couldn’t get past it. It would seem that a simple identification in your wallet Yumani, but the guys have made different ways, up to the choice through the operators of the mobile network. Using Megafon connection, I logged in perfectly and quickly

    Positive
    • Easy identification
    • Competent technical support
    Minuses
    • No
  • 5
    Rate your review 2
    0
    2
    Service
    100%
    Personnel
    100%
    Quality
    100%
    Reliability
    100%
    Yumani scammers

    They blocked the money. They said if you pass verification, we’ll give it to you. In the end, they deceived me. Then they said to send a screenshot of where the money came from, and I threw it down. Then they started writing how many wallets I replied. One and the same phrase. They answer the mail for… Read more

    Positive
    • No
    Minuses
    • Only disadvantages: blocking money is not justified.
  • 1
    Inaccurate feedback Rate your review 2
    +2
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    Absolutely fraudulent service

    They blocked my verified wallet. They don’t tell me the reason. They refuse to give the money back. In essence, they are just thieves.

    Positive
    • There is none of them
    Minuses
    • Only disadvantages
  • 1
    Rate your review 3
    +3
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    Quiet horror! Can be recommended to enemies as punishment

    I used it back when it was Yandex Money. But since then it has become a completely different service. Now it can only be recommended to the most unflattering to you people as punishment. Total disregard for users, the app, logic, and common sense.
    A couple of examples:
    1 – I found a bug in the application… Read more

    Positive
    • You can punish your enemies.
  • 1
    Rate your review 2
    +2
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    They steal money

    There was a purse in Yandex money, because I know what kind of financial institutions are never used for their work, periodically I The money was transferred by a relative from St. Petersburg, and there had never been any other money received into the account from anyone in four years. The money was… Read more

    Positive
    • They are not here
    Minuses
    • solid
  • 1
    Rate your review 1
    +1
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    complicity in fraud

    I got caught by fraudsters for my inattention and haste.
    IE Pleshkov Nikolay Vladimirovich, acting under the signboard
    ROSREESTR-DOC. ONLINE
    Amount penny, 500p, but you can’t do that either.
    The payment service was the Yumani system, which
    which serves this fraudulent site.
    Notified in writing… Read more

    Positive
    • No
    Minuses
    • accomplices of scammers
  • 1
    Rate your review 1
    +2
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    scammers

    block for no reason do not contact

    Positive
    • No
    Minuses
    • everywhere
  • 1
    Rate your review 2
    +3
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    It's not even worth wasting time

    Technically very glitchy service.
    When I try to place their form on my site to accept payments for their services, it suddenly turns out that it doesn’t work.
    When trying to find out why it doesn’t work and whether it’s just me or everyone else, there are a lot of irrelevant questions.
    I lost two… Read more

    Positive
    • No
    Minuses
    • only disadvantages
  • 1
    Rate your review 2
    +4
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    Scam with trained monkeys

    I used to use Yandex-money and did not know what to do, until I was pleased that the service is now Yumani.
    Using the new service showed the following:
    The login system there was made by a paranoid schizophrenic. I was frankly sick of coming up with new passwords, because every time I logged in, he… Read more

    Positive
    • None
    Minuses
    • They will steal your money
  • 1
    Rate your review 2
    +5
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    U-Mani crooks! If you want to lose...

    U-Mani crooks! If you want to lose money, bring it to U-Mani!
    I had 200rub at Yu-Mani for over a year. Today they sent me a bonus of 2.2$ from the exchanger The best withdrawal option turned out to be a transit through Payer to U-Mani (I pick up 200 rubles) and output to Privat24. from Payer safely… Read more

  • 1
    Rate your review 2
    +6
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    Thieves, crooks and bandits. They block the...

    Thieves, crooks and bandits. They block the account even if you have full identification with a passport in their office. As soon as you top up your wallet!
    Then they start collecting references.
    They answer EXCLUSIVELY with copy/paste and piss you off on purpose!

    Do you want to lose money? then… Read more

  • 1
    Rate your review 1
    +4
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    There was Yandex money, everything was fine..

    There was Yandex money, everything was fine… It became Umani (Sber bought it out, it’s clear why it became so horrible) and it was just awful. They blocked the account and the card, stuck with a lot of money that was needed yesterday, it took 10 days to unblock the wallet!!! Carl!!! what a bank!!… Read more

  • 1
    Rate your review 1
    +6
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    Horrible unreliable service. After the separation of...

    Horrible unreliable service. After the separation of Yandex and Serbank, the service has deteriorated very badly. Previously, I worked with Yandex Money for many years, and did not experience any complaints in the work. Now to use Yoomoney service is a torture. Support is terrible, transfers get stuck… Read more

  • 1
    Rate your review 0
    +5
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    I have used Yandex for many years

    I have used Yandex for many years. After transferring to Ya-mony, I couldn’t pay for my purchase. For two days, the administrators made a mess of my head, they changed every two minutes, had to repeat their petty problem over and over again, they made up nonsense, or repeated advice, which I followed… Read more

  • 1
    Rate your review 0
    +3
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    I'm being honest. I can't get through

    I’m being honest. I can’t get through. Support is asleep. Spent the amount of 549 rubles, but the purchase did not pay off. Money will not return, support will not help. It is better not to get in touch.

  • 1
    Rate your review 0
    +5
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    So, the story of how I had...

    So, the story of how I had to say goodbye to a small amount of money due to this underpayment. So, I registered my wallet with this account. at the service. I entered my passport information. Real, not made up! The wallet liked everything, it checked my data for 24 hours and finally gave an affirmative… Read more

  • 1.3
    Rate your review 0
    +5
    0
    Service
    40%
    Personnel
    20%
    Quality
    20%
    Reliability
    20%
    The service is the worst you can...

    The service is the worst you can think of. Payment protection is completely absent! I have payment confirmation via sms, but still absolutely without my participation someone paid for their purchases on December 25 on ok.ru. Neither I nor my relatives have classmates! And no one could have taken my phone… Read more

  • 3.3
    Rate your review 0
    +2
    0
    Service
    60%
    Personnel
    60%
    Quality
    60%
    Reliability
    80%
    After the sale to Sber payment has...

    After the sale to Sber payment has deteriorated a lot… really stupid people in tech support… you turn with one problem, they create you more other problems, block your account or some other shit will come up with… while allowing all kinds of scammers to set up auto-payments, and those withdraw… Read more

  • 2.5
    Rate your review 0
    +1
    0
    Service
    60%
    Personnel
    60%
    Quality
    40%
    Reliability
    40%
    If a complaint, it's cool. On 20.06.20...

    If a complaint, it’s cool. On 20.06.20 I transferred 1800 rubles to pay for Tricolor services. Since the website turned out to be identical to the official one, the funds The money was transferred via Tricolortv.info to “Yandex.DENGI” LLC. The transfer was made via a debit card of Sberbank PJSC. Now… Read more

  • 3
    Rate your review 0
    +1
    0
    Service
    60%
    Personnel
    60%
    Quality
    60%
    Reliability
    60%
    On 20.06.20 I transferred 1800 rubles to...

    On 20.06.20 I transferred 1800 rubles to pay for Tricolor services. Since the site turned out to be identical to the official one, the funds were transferred via Tricolortv.info to “Yandex.DENGI” LLC” The transfer was made via debit card of PJSC Sberbank. Now I want this money to be credited to my ID… Read more

  • 2.5
    Rate your review 0
    +3
    0
    Service
    60%
    Personnel
    40%
    Quality
    40%
    Reliability
    60%
    Never anywhere and in anything do not...

    Never anywhere and in anything do not use this charlatan office Yandex Money Fraudsters

    This is just some kind of darkness! I have a registered wallet was about 10 years old. I did not use it when I never once in half a year or once a year pay for some bullshit (hosting, domain). After reading the reviews… Read more

  • 3.3
    Rate your review 0
    +4
    0
    Service
    80%
    Personnel
    60%
    Quality
    60%
    Reliability
    60%
    Recently blocked yandex purse. There are 68,000...

    Recently blocked yandex purse. There are 68,000 roubles in the account. The wallet is identified and the card is linked. I made only a few transactions – I transferred money on the card.
    1. After I transferred some money to my bank card Yandex money blocked the spending transactions.
    2. Wrote to support… Read more

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