Quiet horror! Can be recommended to enemies as punishment

I used it back when it was Yandex Money. But since then it has become a completely different service. Now it can only be recommended to the most unflattering to you people as punishment. Total disregard for users, the app, logic, and common sense.
A couple of examples:
1 – I found a bug in the application with payment dates. I double-checked it – everything is correct, obviously a moment not taken into account by the development. Since I was on the road and had time, I prepared description, made screenshots and contacted the support all this to pass them. And what do you think? That the guys recorded/transmitted the information? They wrote out bugbounty? Did you at least say thank you? No. They blocked my wallet completely.
All charge transactions. And they started asking me all sorts of questions completely detached questions. They completely ignored all the information provided. I even thought I was mistaken with someone else – only the 5th time in The answer from the staff was at least something related to a real topic, not something from a parallel universe.
Despite the absurdity of their own The employees refused to unblock the account. They also refused to explain why the fuck they were blocking my account. But they did roll out a ridiculous a list of requirements I have to fulfill in order to regain access to my own money. Pretty cool, huh? And you can’t do them without a pc. Anyway, I’m trying. to do them a good deed turned into blocked accounts, a lot of hemorrhoids, and the inability to use the funds intended for it on the train. И