Main » Ratings » Online Stores » Is Joom a Scam? » Reviews » Testimonial no 67786
Joom
Total reviews 13
1 complaint
2.1
Unconfirmed company
joom.com
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  • Company Review Joom
    • Year of use: 2023
    1
    Feedback approved for publication Rate your review 0
    0
    Assortment of goods
    20%
    Convenience of order placement
    20%
    Operation of the store's delivery service
    20%
    Convenience of returning goods
    20%

    Retour

    I returned two products on 07.10.2023. Unfortunately, I only received the money back for one product. On 26.10.2023 I returned 4 more products and up to this point the money has not yet been returned to me. I received a confirmation from DHL that the products had already arrived on 30.10.2023, but the money was not refunded to me. On 07.10.2023 I requested return labels for 3 products. I sent pictures, I explained why I am returning them, I received the return confirmation and she told me to wait until the labels are sent to me. It is November 14 and I have not received a label either. The support service people don’t even reply to my messages anymore. This is a scam.

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    I don't recommend it

More honest opinions from real people about the company Joom

  • Toni Hannunen 5 months ago
    4.8
    Rate your review 0
    0
    0

    Great

    They have most common items for a good price. If not in stock they let you know without delay and money is given back.
  • Beverly 1 year ago
    1.5
    Rate your review 0
    0
    0

    Sin garantia

    I bought a product and after 3 months it stopped working. When I contacted Joom they told me that the warranty is 30 days. They are a company located in Europe, they cannot ignore consumer legislation.
  • Gavriel Solea 1 year ago
    1
    Rate your review 0
    0
    0

    Joom is scam

    Do not order from joom,they dont refund the money for bad items,im waiting for 40 days my money and nothink..joom is scam company
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Company review statistics for Joom
2.1
14 reviews
15%85%
Assortment of goods
49%
Convenience of order placement
46%
Operation of the store's delivery service
32%
Convenience of returning goods
37%
The company in the ratings
RatingPlace
OOnline Stores
177/330
DDigital and Home Appliances
40/61
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