Worked with the service for a couple months, the experience is really not a pleasant one
Positive
Lately I've only found downsides with elama.
Minuses
support doesn't help on time
Prices are not the best
incompetent employees
change the terms of the contract
Olyga Nikitina
Nicole Burton
24 November 2023 at 14:08
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Irina, good day! We are very sorry that you have such an impression about the work of our service.
Depending on the tariff, specialists of the Service of Care respond to customers by mail within 12 working hours. It is also possible to get advice more quickly by phone or chat. All employees of this department receive comprehensive training on eLama’s tools and working conditions, as well as on advertising systems and services.
There are 2 tariffs in eLama:
– Basic – absolutely free tariff, on which some features of eLama are limited.
– Optimal is free when you transfer to advertising systems from 20,000 ₽ per month or you can buy it for 950 ₽. Also, all new advertisers get this tariff for free for 45 days.
When we update the terms of the offer contract, we always send a letter telling you about all the changes.
If you have any questions about the service, please send us your eLama ID in private messages on social networks. We will ask our colleagues to contact you and advise you on all questions.
More honest opinions from real people about the company eLama
Daniel G. Bradshaw1 year ago
1
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NOT pass
I recently hired an advertising agency, but they were disgusting. They took a long time to credit, didn't answer questions, and didn't get the job done. I had to look for another agency, which turned out to be reliable and professional. I learned a lesson: price does not always reflect quality.
Nicole Burton1 year ago
1
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They are deceiving
Worked with the service for a couple months, the experience is really not a pleasant one
Anonymous user1 year ago
1
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Fraud
Worked on a partner program with this service. I never had any problems at all and occasionally there were long crediting times, but in general the convenience in I've never had any complaints. Brought over 30 clients there and they are churning out a budget every month. There have been support issues.
I've... Read more
They are deceiving
Worked with the service for a couple months, the experience is really not a pleasant one