• Company Review eLama
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    Service
    20%
    Personnel
    20%
    Quality
    20%
    Cost
    20%

    It's better not to even try

    We spent several months preparing our clients to switch to Yelama’s service and in the end Yelama itself diligently screwed up the transition. In the process, After paying and filling out the briefs, it became clear that promotions on creating RCs are only for independent clients. Then it became clear that the clients Agencies also receive RK customization from Yelama. Incompetence of the girls from the service (god, it’s a cream pie) CARE, (I’m in the grave of such a care fidget spinner), lack of the slightest hint of logic in the conditions, the conditions are invented right on the fly by the care workers. Partner In general, it reminded me more of an attempt to pass through a minefield blindly) such a feeling that it was written by puzzle lovers: one part on one resource published, the other one may be somewhere in the head of an employee and norms. In general, the attempt to understand the ideology of Yelama did not lead to anything, except for a headache and a desire to cut off all communication and forget about them like a bad dream.

    Positive
    • It is impossible to work with operators plus a paid tariff, all advertising campaigns go astray, etc.
    Minuses
    • At first the service was good, but every year it got worse and worse.
    • Olyga Nikitina 3 November 2023 at 18:15
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      Daniel, good afternoon, thank you for the feedback.

      We are sorry that the terms of our service seemed opaque to you. We try to detail describe them on our website and in our fact sheets, and advise customers in detail when they contact the Care Service.

      All employees of the Care Service At the beginning of their work, they receive comprehensive training on eLama’s tools and working conditions, as well as on advertising systems and services. After that the level of work of specialists is constantly evaluated according to several criteria, and customer evaluations are taken into account. It seems that the process can still be improved, so we’d like to understand your case in more detail.

      Please send us your eLama ID in your personal messages on social networks, we will check it out information on your account and discuss the situation with your colleagues.

More honest opinions from real people about the company eLama

  • 5 months ago
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    NOT pass

    I recently hired an advertising agency, but they were disgusting. They took a long time to credit, didn't answer questions, and didn't get the job done. I had to look for another agency, which turned out to be reliable and professional. I learned a lesson: price does not always reflect quality.
  • 6 months ago
    1
    Rate your review 0
    0
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    They are deceiving

    Worked with the service for a couple months, the experience is really not a pleasant one
  • Anonymous user 6 months ago
    1
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    Fraud

    Worked on a partner program with this service. I never had any problems at all and occasionally there were long crediting times, but in general the convenience in I've never had any complaints. Brought over 30 clients there and they are churning out a budget every month. There have been support issues. I've... Read more
Reviews 1 • Complaints 0
Rating -2
0 advantages and 2 minus sign
Company review statistics for eLama
1.7
14 reviews
18%82%
Service
35%
Personnel
35%
Quality
33%
Cost
33%
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