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Service
20%
Personnel
20%
Quality
20%
Cost
20%
Deceptive practices
Had previous booking, canceled due to FL hurricane . Now, they say it will be 30 days for any reimbursement. Booking #B89425314.
Just finished travel (new booking)
A) U-Save car rental (avoid this company). Waited for 30 minutes in hot sun before picked up.
B) Staffs: rude, suggested to rent somewhere else if weren’t happy with $27.50 to return the car before opening hours. Reservation specifically for returning at 6 am.
C) Economy emailed to purchase full coverage, which we did. However U-Save refused to honor and said to contact Economy for refund. Called Economy today said that it only covers incidents like scratches, not liabilities or accidents, NO REFUND!
D) Dirty, dents and scratches car! Representative didn’t want to mark them on report, had to insist but still didn’t do it until I started to record the condition of the car. Spoke to Economy today, September 6, 2023, at 4:20 pm for 20 minutes, representative said they couldn’t do anything . Will continue to share my experience to warn people.
Teresa Moderator
Kcvan
12 December 2023 at 14:10
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Good afternoon! Can you tell me if your situation has been resolved?
More honest opinions from real people about the company EconomyBookings
Amir5 months ago
1
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Amir
They work like a Scam. If you flight was delayed, the reservation is canceld and you will pay few hundreds dollars. Stay away
By the way, tere was additional 5 or 6 costumes with the same issues. All of them didn't receive any car but was scamed with hundreds of euros
Janusz Wiśniowski6 months ago
1.8
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Very very bad experience
How in the world do they have such a high rating here?
1. They cooperate with scam rentals like Surprice/Autoone - check out their reviews on Trustpilot.
2. Rented a car at Autoone/Surprice through them and also bought their Full Coverage insurance. When returning the car the rental found a scratch... Read more
Anonymous user11 months ago
1
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The Worst!
Beware if you need a Refund. Lost $500! Lured in by misleading propaganda. Like "cancel anytime before ..." Made 8 bookings, then AFTER the booking they tell you insurance coverage does not apply to US or Canadian Citizens. In requesting a cancellation, they give you credit on a wallet... Read more
Deceptive practices
Had previous booking, canceled due to FL hurricane . Now, they say it will be 30 days for any reimbursement. Booking #B89425314.
Just finished travel (new booking)
A) U-Save car rental (avoid this company). Waited for 30 minutes in hot sun before picked up.
B) Staffs: rude, suggested to rent somewhere else if weren’t happy with $27.50 to return the car before opening hours. Reservation specifically for returning at 6 am.
C) Economy emailed to purchase full coverage, which we did. However U-Save refused to honor and said to contact Economy for refund. Called Economy today said that it only covers incidents like scratches, not liabilities or accidents, NO REFUND!
D) Dirty, dents and scratches car! Representative didn’t want to mark them on report, had to insist but still didn’t do it until I started to record the condition of the car. Spoke to Economy today, September 6, 2023, at 4:20 pm for 20 minutes, representative said they couldn’t do anything . Will continue to share my experience to warn people.