Took the car to GOA, after we turned it in we get a photo with damage to the rear bumper, small 2 lines (about 3-5 cm). Maybe we, maybe they did. scratched, dunno. Take a photo after handing over the car, and especially from a lower angle. We just took a picture from above. and you can’t see the area of damage…ktch me Was ready to pay for the repair of the bumper 10k rubles max) . sstravels estimated this damage in the full value of the deposit, it is 1500 dollars. The check they threw from The bumper was replaced with a new bumper. Request a receipt from the store for the new bumper and a receipt from the craftsman for the work done (they estimated the replacement of the bumper at 700 (I don’t know how much I’ve paid).
We contacted Economibooking:
1. they only prioritize service to customers who have full insurance, or if the customer has not yet received the car.
2. the fact that by default in the booking it says that the amount includes damage insurance – it turns out not insurance at all.
3. you have to notify Economibooking within 7 days of the insured event, otherwise the refund amount is reduced by 20%, I think. what do you mean You will only find out if you click "notify about the insured event" and the later you notify, the less will be paid.
The bottom line is we were told EconomiBooking: you do not have full insurance, we can’t help you.
At the very least, we expected help in negotiating with sstravels
More honest opinions from real people about the company EconomyBookings
Anonymous user3 months ago
1
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The Worst!
Beware if you need a Refund. Lost $500! Lured in by misleading propaganda. Like "cancel anytime before ..." Made 8 bookings, then AFTER the booking they tell you insurance coverage does not apply to US or Canadian Citizens. In requesting a cancellation, they give you credit on a wallet... Read more
5 months ago
1.3
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A fuir!
Absolutely avoid! A company that doesn't care at all about its customers, which responds to emails after a month of waiting. We rented a vehicle at Santiago De Compostel airport, our plane landed at midnight and we rented the vehicle for 12:30 a.m. a bus was to take us to the “Record Go” agency located... Read more
Jelani8 months ago
1
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Brak informacji o realnych kosztach
The price that is listed on the site when booking a car does not include the cost of insurance. After booking, it turns out that you have to pay more (in my case, for a 4-day rental it was 200 PLN). In the end, it comes out that renting a car costs more than in competing companies.
6%94% 
6%94% 
Threw away with basic insurance
Took the car to GOA, after we turned it in we get a photo with damage to the rear bumper, small 2 lines (about 3-5 cm). Maybe we, maybe they did. scratched, dunno. Take a photo after handing over the car, and especially from a lower angle. We just took a picture from above. and you can’t see the area of damage…ktch me Was ready to pay for the repair of the bumper 10k rubles max) . sstravels estimated this damage in the full value of the deposit, it is 1500 dollars. The check they threw from The bumper was replaced with a new bumper. Request a receipt from the store for the new bumper and a receipt from the craftsman for the work done (they estimated the replacement of the bumper at 700 (I don’t know how much I’ve paid).
We contacted Economibooking:
1. they only prioritize service to customers who have full insurance, or if the customer has not yet received the car.
2. the fact that by default in the booking it says that the amount includes damage insurance – it turns out not insurance at all.
3. you have to notify Economibooking within 7 days of the insured event, otherwise the refund amount is reduced by 20%, I think. what do you mean You will only find out if you click "notify about the insured event" and the later you notify, the less will be paid.
The bottom line is we were told EconomiBooking: you do not have full insurance, we can’t help you.
At the very least, we expected help in negotiating with sstravels