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Service
60%
Personnel
60%
Quality
80%
Cost
80%
Take videos and photos of every part of car
The rental process was smooth, but I was disappointed by the return inspection. I was charged €242 for a small scratch on the lower side skirt that I do not believe occurred during my rental. I was informed there was no prior photographic documentation of that area. Because I had a flight to catch, I had no practical opportunity to dispute the charge on site. I recommend that future customers record detailed videos and photos of every part of the vehicle before leaving the rental location.
Positive
Quick preparing of documents and car for departure
Minuses
Car has a lot of scratches and finally they charge me of one of them
More honest opinions from real people about the company Discover Cars
Anonymous user3 years ago
1.3
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dépot de garantie non remboursé
i rented a car in august 2023.my security deposit was taken and to this day, two and a half months later, i still haven't been credited.discover cars is not giving me any clear answers!!!!
Aadil Pratap3 years ago
1
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NO CONTRATÉIS CON DISCOVERCARS
Hemos tenido una experiencia nefasta con DISCOVERCARS. Hicimos una reserva en Mayo en DISCOVERCARS para coger coche en Bérgamo y usarlo durante 9 días, para dejarlo en Venecia, del 14 al 23 de Agosto. Nuestra sorpresa fue que al llegar allí no teníamos nuestro coche con Italyrent, que es una de las compañías... Read more
Danil Kolishev3 years ago
1
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Attention !!!!
Avoid !!!
Rental made on their site, deposit paid, rental not honored on arrival.
No possibility of a refund.
Dishonest website and rental agency in Italy " Suprice" " Atone"
Take videos and photos of every part of car
The rental process was smooth, but I was disappointed by the return inspection. I was charged €242 for a small scratch on the lower side skirt that I do not believe occurred during my rental. I was informed there was no prior photographic documentation of that area. Because I had a flight to catch, I had no practical opportunity to dispute the charge on site. I recommend that future customers record detailed videos and photos of every part of the vehicle before leaving the rental location.