Would not use or recommend this company to book a car from as I would like to share my personal experience in dealing with their customer service. It’s very unfortunate that they have Amy Neil as a representative. Due to her handling of my case I will no longer be using Discovercars. It’s a very mean spirited representative who tries to bully customers. I won’t shame Discovercars by providing a photo of the correspondence. However, I will continue to use my free speech in sharing my personal review of my interactions with this company. Especially, the lack of service and trying to intimidate ones provided by Discovercar’s representative Amy Neil. Also, they are not sincere when they write to contact them back about reviews. Trust me, they don’t respond back to your personal email only to platforms like this one to make it look like customer service is being done. On a final note, I’m done with Discovercars and will book my future rentals with a company that value and appreciate my business.
More honest opinions from real people about the company Discover Cars
Anonymous user2 years ago
1.3
Rate your review0
0
0
dépot de garantie non remboursé
i rented a car in august 2023.my security deposit was taken and to this day, two and a half months later, i still haven't been credited.discover cars is not giving me any clear answers!!!!
Aadil Pratap2 years ago
1
Rate your review0
0
0
NO CONTRATÉIS CON DISCOVERCARS
Hemos tenido una experiencia nefasta con DISCOVERCARS. Hicimos una reserva en Mayo en DISCOVERCARS para coger coche en Bérgamo y usarlo durante 9 días, para dejarlo en Venecia, del 14 al 23 de Agosto. Nuestra sorpresa fue que al llegar allí no teníamos nuestro coche con Italyrent, que es una de las compañías... Read more
Danil Kolishev2 years ago
1
Rate your review0
0
0
Attention !!!!
Avoid !!!
Rental made on their site, deposit paid, rental not honored on arrival.
No possibility of a refund.
Dishonest website and rental agency in Italy " Suprice" " Atone"
Would not use or recommend this company...
Would not use or recommend this company to book a car from as I would like to share my personal experience in dealing with their customer service. It’s very unfortunate that they have Amy Neil as a representative. Due to her handling of my case I will no longer be using Discovercars. It’s a very mean spirited representative who tries to bully customers. I won’t shame Discovercars by providing a photo of the correspondence. However, I will continue to use my free speech in sharing my personal review of my interactions with this company. Especially, the lack of service and trying to intimidate ones provided by Discovercar’s representative Amy Neil. Also, they are not sincere when they write to contact them back about reviews. Trust me, they don’t respond back to your personal email only to platforms like this one to make it look like customer service is being done. On a final note, I’m done with Discovercars and will book my future rentals with a company that value and appreciate my business.